Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,392 Reviews)
Rating breakdown 13,392 reviews
5 Stars
9,144
4 Stars
2,183
3 Stars
947
2 Stars
526
1 Star
592
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Hate to pinch or press to change the music track
on November 7, 2024
Posted by: Anonymous
I hate having to pinch or press to change to the next or previous music track, as it often misaligns the fit of the earbuds. The same goes for adjusting the volume up and down. I really liked how the Buds Pro used to have a tap function to change music tracks, tapping rarely misaligned the buds ever!
Response from Samsung USBy Social Commerce, November 8, 2024
Hello Kax Choudhry, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with the features of your device that are causing frustration and not aligning to your expectations. If you are finding the pinch feature to be disruptive, we have provided a link to the full device manual to help you discover the voice control options for your earbuds that may better suit your preference. We have also shared a link to the Samsung Support Team if you have additional questions or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: No name
Expertise:Expert
Verified Purchase:Yes
They stay in your ears better. They sound way better also.
Written by a customer while visiting Samsung US
Customer Rating
5
Would recommend
on November 7, 2024
Posted by: Durville
Not crazy about the look alike look but I like them because they sound good.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great product, but I like the fit of pro buds 2 better.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hi there AERamos, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We absolutely love that you are find the earbuds to be so great to use on a daily basis. We would love to help you with the fit of your earbuds, and have provided a link to an article to help you with the placement. We also recommend performing a fit test with your earbuds connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Josephine
from MD
Expertise:Intermediate
Verified Purchase:Yes
Great product! Best pods yet, noise cancellation is very effective.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I've had
on November 7, 2024
Posted by: Mailman529
[This review was collected as part of a promotion.] I switched to these new earbuds when they came out and didn't really like the looks of the stick but I was wrong the stick helps provide more functionality and ease of use. I use these every day for work and the call features are so crisp and clean, I can hear the person properly and they can hear me. I love the 3 pros and have never been happier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my music
on November 7, 2024
Posted by: NancyJane
[This review was collected as part of a promotion.] I love the galaxy buds3 pro, they are clear, sharp and crisp and we're them everyday
Value
5
Written by a customer while visiting Samsung US
Posted by: Y Quesada
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Incredible performance and Battery Life combined with great design make these earbuds amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US