Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,398 Reviews)
Rating breakdown 13,398 reviews
5 Stars
9,147
4 Stars
2,185
3 Stars
947
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
All
on November 3, 2024
Posted by: Pancakelova
from Jersey
Expertise:Expert
They sound amazing! I purchased the white pair and they look slick thinking bout purchasing the grey ones next!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Features.
on November 4, 2024
Posted by: Loni
So I've had these for a little over 2 months. I'm trying to stay positive with them. They don't stay in my ears good. And I have used all the tip sizes that came with them. Sound quality is great! The light up function doesn't seem to work on mine but I'm going to keep trying in case it's user error. But if I'm not extremely satisfied soon, these will be going back. Sorry Samsung. Just being honest!
Response from Samsung USBy Social Commerce, November 4, 2024
Hi there Loni, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable that ideal fit of your earbuds are to you every day and we would love to help you troubleshoot this matter. We have provided a link to an article to help you with the placement, and recommend following up with a fit test performed in the Samsung Wearables App. We have also shared links to the full device manual to assist you with the blade lights, and another to the Samsung Support Team. These experts can offer additional one on one assistance through chat if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Jrios
from California
Expertise:Intermediate
Verified Purchase:Yes
The buds are grate, but often have trouble charging the left bud.
Response from Samsung USBy Social Commerce, November 5, 2024
Hi there Jrios, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the features and audio quality of your new earbuds. We have provided links to the Samsung Support Team and warranty information for your earbuds to assist you with the charging. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: candycig615
Verified Purchase:Yes
Traded older gen Buds +, kept Buds 2 for work, and my new Buds 3 Pro set are sonically superior in every way. Love the case, the stems eliminate accidentally dropped calls, and simple voice commands are the best. ANC is adequate for my purposes. The stems can lever the buds loose, but it's an umcommon occurrence - would buy again!
Written by a customer while visiting Samsung US
Posted by: Nchrist61
Expertise:Intermediate
Verified Purchase:Yes
Very nice set of earbuds, although the don't feel wellseated in my ears, I've tried the different sizes. Sound quality is very good.
Response from Samsung USBy Social Commerce, November 6, 2024
Hi there Nchrist61, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to know you are enjoying the earbuds and having a positive experience overall. We have provided a link to an article to help you with the security of the fit, and recommend doing a fit test in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you would like additional assistance with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: MrRivers
from Indiana, Kokomo
Expertise:Intermediate
Verified Purchase:Yes
I'm the type of person who needs music all the time. With the Galaxy Buds3 Pro, you can achieve music 24/7 with Adaptive and Ambient sound without the hassle of having to remove the buds to hear someone or something. They are a little tricky to get used to because of the versatility of the controls. But once you find the right settings for yourself, you'll never want another pair of buds in your ears except these.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: BM56
from Brooklyn NY
Expertise:Intermediate
Verified Purchase:Yes
Good quality with excellent sound for small size earbuds.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kentucky
Expertise:Beginner
Verified Purchase:Yes
They fit well sound quality great. I drive a truck and the noise quality is excellent.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US