Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
9,147
4 Stars
2,186
3 Stars
947
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Fall out and poor functions
on November 3, 2024
Posted by: MorbidB
[This review was collected as part of a promotion.] I don't know of any AI features that the bud pro3 provide but I do know that they don't lock into your ears as well as I had hoped. I feel like they are on the verge of falling out all the time and they do quite often. The sound is good but the noise canceling isn't as good as the buds pro 2. I like the design but I think they need to design a better fitment to ensure a more secure fit and seal.
Value
2
Response from Samsung USBy Social Commerce, November 4, 2024
Hi MorbidB, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how vital that secure fit of your earbuds is to you every day, and we would love to help you troubleshoot the fit of your earbuds, and discover the Galaxy AI features and how to use this functionality. We have provided a link to an article to help you with the placement of your earbuds, and recommend performing a fit test in the Samsung Wearables App. We have also provided a link to the full device manual to help you with the Galaxy AI features and lastly a link to the Samsung Support Team to answer any questions you may have, or offer troubleshooting assistance if you continue to experience any frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
This equipment didn’t work for IPhones like translators
Response from Samsung USBy Social Commerce, November 4, 2024
Hi there Estes Gallo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how exciting the new Galaxy AI features including Live Translate are for our customers. These features are enabled through a compatible Samsung phone that is running the Android Operating System. We have provided a link to the Samsung Support Team if you have any questions about the features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
These Buds3 Pro are the"BOMB"
on November 3, 2024
Posted by: Musictomyears
[This review was collected as part of a promotion.] Galaxy Buds3 Pro. Are no doubt the best Audiophile quality sounding buds I have ever heard. Base ? Plenty to go around and Xtra.
Mids ? Smooth as a lake on calm morning with no distortion.
Highs so sharp and crisp you feel like your there.
And power? I rarely go to 75% on volume.
Q These pair fast no issues with every AI device I have and when using with other Samsung devices even I was impressed with all the options they can do together. One of the options I switched from my old Buds was the voice activation option, you don't even have to touch them to pause song, skip to next, answer phone the list goes on. If youq qlike music you will love these Galaxy Buds3 Pro.
Mids ? Smooth as a lake on calm morning with no distortion.
Highs so sharp and crisp you feel like your there.
And power? I rarely go to 75% on volume.
Q These pair fast no issues with every AI device I have and when using with other Samsung devices even I was impressed with all the options they can do together. One of the options I switched from my old Buds was the voice activation option, you don't even have to touch them to pause song, skip to next, answer phone the list goes on. If youq qlike music you will love these Galaxy Buds3 Pro.
Value
5
Written by a customer while visiting Samsung US
Posted by: Coach
Verified Purchase:Yes
Good head phone as my use is for driving and all my client don't believe I am on a wireless Bluetooth until I walk up on them still talking to them, the battery life is better than ones from past as well.
Written by a customer while visiting Samsung US
Posted by: Sarooj
from Houston, TX
Verified Purchase:Yes
best earbud so far, sound isolation, lightweight, fits very well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These Buds Rock!
on November 3, 2024
Posted by: Kirenosredna
[This review was collected as part of a promotion.] I recently made the switch from Pixel Buds to the Galaxy Buds3 Pro, and I'm so glad I did! The audio quality is noticeably richer and more immersive, especially the bass. What really impressed me is how well they integrate with my Galaxy phone, thanks to Galaxy AI. It seems to know exactly what I need. For example, if I'm in a noisy environment, the intelligent noise cancellation kicks in to create a peaceful bubble for my music and calls.
And speaking of calls, the call quality is crystal clear. People on the other end say I sound like I'm right next to them! Comfort-wise, the Buds3 Pro fit snugly and securely in my ears. I can wear them for hours without any discomfort. If you're looking for a premium earbud experience with smart features, look no further than the Galaxy Buds3 Pro. They've definitely won me over!
And speaking of calls, the call quality is crystal clear. People on the other end say I sound like I'm right next to them! Comfort-wise, the Buds3 Pro fit snugly and securely in my ears. I can wear them for hours without any discomfort. If you're looking for a premium earbud experience with smart features, look no further than the Galaxy Buds3 Pro. They've definitely won me over!
Value
5
Written by a customer while visiting Samsung US
Posted by: Tim J
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Sounds and fits great. Ambient sound and noise cancellation is better than the Buds 2, as it should be. They can also light up as an option.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Peridots29
Expertise:Expert
Verified Purchase:Yes
Great quality in comparison to the pro buds 2. The clear case is different but I like the feature with the buds lighting up. Making it easy to find them if they fall. I only wish it came in fun colors like the Galaxy pro buds 2.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US