Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,399 Reviews)
Open Ratings Snapshot
Rating breakdown 13,399 reviews
5 Stars
9,147
4 Stars
2,186
3 Stars
947
2 Stars
526
1 Star
593
78%of customers recommend this product. 
(
3,497 out of 4,512
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Noise
on November 1, 2024
Posted by: Marco
from Houston. Texas
Expertise:Intermediate
Verified Purchase:Yes
He gets into a noise. He has good noise cancellation.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi Marco, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We love knowing you are enjoying the usage of your new earbuds and are finding the audio quality to be good for your usage. We have provided a link to the full device manual to help you further enhance your experience. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy Buds3 Pro!
on November 1, 2024
Posted by: Ismael
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
I love my Galaxy Buds3 Pro... The sound quality is amazing!
The adaptive feature is really cool and useful!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So close for that 5 star but...
on November 1, 2024
Posted by: Vizuvius
from Hot Desert, Arizona
Expertise:Intermediate
Verified Purchase:Yes
Traded in G Buds Pro. Ear tips are still an issue but not entirely Samsung's fault. Sound is really good for media and calls and video meetings. A little awkward putting back into case with tips facing outward.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there Vizuvius, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the audio quality for your meetings and phone calls. We understand the redesign can take some time to adjust as you learn new motions. We have provided links to the full device manual and the Samsung Support Team to help you maximize your usage and answer any questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Many features
on November 2, 2024
Posted by: Ashley
from California
Expertise:Intermediate
Verified Purchase:Yes
Works great. Has many great different features that can be applied.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds2 Pro: A Sonic Symphony in Your Ears
on November 2, 2024
Posted by: G2nola
[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are a revelation for audiophiles. The noise cancellation is truly impressive, blocking out the world and immersing you in your favorite music, podcasts, or movies. The sound quality is exceptional, with rich bass, crystal-clear mids, and crisp highs.
The comfortable fit and intuitive touch controls make them a pleasure to use. Plus, the sleek design and stylish color options make them a fashion statement as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great sound, poor fitment.
on November 2, 2024
Posted by: Anaxel
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I like the build, and the options on the headphones but there is one thing that really causes some issues and that is fitment. I have tried all three of the silicon pieces and none of them prevent the sound of wind blowing into your ear. That is fairly annoying. This also affects the earbud staying in your ear which they slowly start falling out. Other then that the sound is great.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 4, 2024
Hello Anaxel, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the build and features of your new earbuds and we would love to help you have the best experience possible, and troubleshoot the fit of your device. We have provided link to an article to help you with the placement, and recommend performing a fit test with your earbuds. If you feel as though you are still hearing external wind, we also recommend using the Samsung Wearables App to adjust the intensity and settings of the ANC features. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great ear buds.
on November 2, 2024
Posted by: mich
from az
Verified Purchase:Yes
great earbuds battery life is great easy to use and the sound is great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very nice quality and sound.
on November 2, 2024
Posted by: Irodrig
[This review was collected as part of a promotion.] Nice quality and sounds. ANC was decent and battery life could be better.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 6, 2024
Hi there Irodrig, thank you for sharing your thoughts about your Samsung Galaxy Bud3 Pro with us. We are so happy to hear you are enjoying the features and functionality of your new earbuds. We have provided a link to an article to help you with the battery of your earbuds. We also have shared a link to the Samsung Support Team if you believe the battery of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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