Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,399 Reviews)
Open Ratings Snapshot
Rating breakdown 13,399 reviews
5 Stars
9,147
4 Stars
2,186
3 Stars
947
2 Stars
526
1 Star
593
78%of customers recommend this product. 
(
3,497 out of 4,512
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Awesome
on November 1, 2024
Posted by: Arturo
from California
Expertise:Intermediate
Verified Purchase:Yes
Great Headphones feel great and sound quality is the best. Would have given 5 star but a lot of the features drain the battery. Also not so great for running after a while they will slip out
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 7, 2024
Hey there Arturo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the audio quality and features of your new earbuds. We have provided links to help you with the fit and battery features of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if you would like at any time. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bud's pro 3
on November 1, 2024
Posted by: PBaylor
Verified Purchase:Yes
I love these earbuds they are excellent graded blocking out sound good quality great features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love them
on November 1, 2024
Posted by: PURPLE
from Michigan
Verified Purchase:Yes
Sound quality is GREAT!!! IM just having a problem with keeping them in my ear. Even with changing the tips.
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there Purple, we appreciate you takinig time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are pleased with the audio quality of your new earbuds. We have provided a link to an article to help you with the fit of your earbuds. We also recommend performing a fit test in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love but nervous
on November 1, 2024
Posted by: Qdog3329
[This review was collected as part of a promotion.] I really do like these buds. But I feel like I'm have to be very careful with them, especially with the delay in receiving them. I had to change the bud size and it popped off in a way that made me think that I broke them. But overall good quality.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hey there Qdog3329, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the usage of your buds. We have provided a link to a video to help you change the ear tips with ease if you have need. Please, reach out to us again any time if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds 3 Pro
on November 1, 2024
Posted by: Smsng4life
[This review was collected as part of a promotion.] I've used Samsung headphones for a number of years now and the Buds 3 Pro are great! The audio quality is on point with rich tones and a solidly deep base for an ear bud. The redesign of the Buds is also nice and I get compliments on the look of them. The haptic sound feedback for touch controls is a very nice addition and gives the feel of an actual button without there being one which I really like. Would highly recommend if you're looking to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A-1
on November 1, 2024
Posted by: BlackAir
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Absolutely love them! They don't slip out as much and the sound rather ambient or canceled is most excellently clear!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
3rd Generation
on November 1, 2024
Posted by: Realcityus
from Dayton Ohio
Expertise:Intermediate
I was very impressed with the sounds and the features. The only thing they should've done is make the earbuds waterproof.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there Realcityus, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are thoroughly enjoying the enhanced audio quality and new features of your earbuds. Please, don't hesitate to reach out to us again at any time with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great product, absolutely trash design flaws.
on November 1, 2024
Posted by: Đây Russell
Expertise:Intermediate
Verified Purchase:Yes
New design is pretty trash. But practically, they are good headphones. Noise cancelation is good. Sound quality phenomenal. Voice calling is best ever experienced. But the design change for the 2's is head scratching. I can no longer even take my Tshirt off without being cognizant of my headphones because they will just fall out. Horrible. Can lay down with them in because you feel them on your earlobes. I don't understand. Stop trying to copy others. Have your own identity. Otherwise, this would've been a perfect product.
Response from Samsung USBy Social Commerce, November 4, 2024
Hey there Day Russell, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the enhanced audio quality and features of your new earbuds. We completely understand the new design can take some adjustment time, and we have provided a link to the Samsung Support Team if you have any questions about your new earbuds. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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