Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
9,147
4 Stars
2,186
3 Stars
947
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Upgraded to Samsung galaxy buds 3 pro
on October 28, 2024
Posted by: Patita
[This review was collected as part of a promotion.] So far this product has been the best that I have for buds, I've had Samsung galaxy buds for years, "I switched" and so far this has been the best one from all of them. Thank you Samsung for the product. Love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The lights and the noise cancellation.
on October 28, 2024
Posted by: Ian14
Expertise:Expert
Overall, they are really good earbuds, but the only problem is the way you turn on the lights. I think Samsung should add a button on the app so you can turn them on and off.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vlad Korobii
Verified Purchase:Yes
These earbuds are great, it would be better if you all made the app have all the features on all android phones because they would be more accessible to everyone.
Response from Samsung USBy Social Commerce, November 14, 2024
Hello Vlad Korobii, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are so pl eased with the usage of your earbuds overall. Without knowing what features you are attempting to use with your earbuds, we have provided links to the full device manual and the Samsung Support Team to see what options may be available to you to maximize your experience with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Sound Quality
on October 29, 2024
Posted by: Applepie
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro produce amazing sound quality. The big fit perfectly and noise canceling is absolutely perfect. The Galaxy AI integration has been incredible as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product with great noise canceling features
on October 29, 2024
Posted by: JDBud3
[This review was collected as part of a promotion.] Great when cutting grass as the noise canceling blocks the lawn mower.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound option without breaking the bank!
on October 28, 2024
Posted by: byrants
[This review was collected as part of a promotion.] I can confidently say that the Buds3 Pro are the best purchase I have made this year. I switched from my old Buds2 to these when they were announced and it was an amazing choice. The upgraded ANC and ambient noise canceling are excellent. For the features these earbuds came with, it is one of the best audio devices by far.
Value
5
Written by a customer while visiting Samsung US
Posted by: A Swirk
from Ohio
Verified Purchase:Yes
Coming from the Buds2 Pro, these have some pretty good improvements and some things that aren't quite as good. These are pretty comfortable to wear for a while and the noise cancellation is great. I don't like having to squeeze them to pause and some other functions. I liked the way I just had to tap the Buds2 to do the same function. The Buds2 would also show the charge of the case on my phone when I would take one out, these do not most of the time.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there A Swirk, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are so happy toh ear you are pleased with the enhancements that have been made with your device, and we would love to help you with the features that are not meeting your expectations or causing frustration. If you are finding the pinch feature to not be as easy to use for you, we recommend exploring voice controls with your earbuds. We have provided a link to the full device manual to help you with the voice settings, and also with all of the features to help you have the best experience possible. We have also shared a link to the Samsung Support Team if you have additional questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has an excellent sound
on October 29, 2024
Posted by: User2024
[This review was collected as part of a promotion.] Only the battery life is deceiving. Overall excellent sound.
Value
4
Response from Samsung USBy Social Commerce, November 13, 2024
Hi User2024, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are so pleased with the enhanced audio quality. Without knowing the specifics of your experience with the battery, we have provided links to an article to help you with the battery features, and another to the Samsung Support Team to offer assistance if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US