Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,440 Reviews)
Rating breakdown 13,440 reviews
5 Stars
9,177
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Alam
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Beautiful good sound quality elegant noise cancelation experience awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Revive galaxy buds live the bean shaped earphones
on October 26, 2024
Posted by: Anonymous
from Anaheim California
Expertise:Expert
Verified Purchase:Yes
Earphones never stayed in ear properly please revive galaxy buds live
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Roberto Gonzalez Sanchez, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a brand new device that is not meeting your expectations. We have shared a link to an article to help you with the placement, and another to help you change the ear tips to a size that best aligns to your ears. We also recommend doing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to experience this frustration. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Distinct lights really add to the product!
on October 27, 2024
Posted by: SamCan
[This review was collected as part of a promotion.] I switched from the previous pro model to this one and they're so much better! The ability to pinch the stem really adds functionality that wasn't there in previous iteration because it felt like I was jamming the beans into my ears! I really enjoy this!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great ear buds with minimal issues!
on October 27, 2024
Posted by: Jragon
[This review was collected as part of a promotion.] I switched to these Buds from the Galaxy Buds 2 and have enjoyed them a ton so far!
They sound great and feel good in the ear, the adaptive noise cancelling is wonderful, and they have a better case for sure.
Downsides: When weed eating the yard while using the noise cancelling I've been getting loud crackling happening. It's not something that happened with the previous generation so I'm not sure what caused it. The only other issue is that they look vaguely reminiscent to the Cybertruck..
Value
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi there Jragon, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so pleased to hear you are enjoying the comfortable fit and listening experience with your earbuds. With regards to the instances you mention like weeding, you can always adjust from the adaptive to the ANC setting to prevent any attempts to change the audio setting due to external sounds. We have also provided a link to an article to help you troubleshoot the audio quality. Lastly, we have provided a link to the Samsung Support Team if you continue to experience this matter or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my pros
on October 27, 2024
Posted by: Wonder
[This review was collected as part of a promotion.] GALAXY AL
MY PRO3 LOVE IT
THE ARE COMFORTABLE, EASY, THE SOUND INCREDIBLE...I USE IT IN THE GYM, AT THE OFFICE AS MANY TIME I CAN....
MY PRO3 LOVE IT
THE ARE COMFORTABLE, EASY, THE SOUND INCREDIBLE...I USE IT IN THE GYM, AT THE OFFICE AS MANY TIME I CAN....
GET IT🫶
Value
5
Written by a customer while visiting Samsung US
Posted by: Mark
from Seattle Wa.
Verified Purchase:Yes
They are well built and work great. The sound quality is fantastic.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: newday
Verified Purchase:Yes
this buds is too big for my ear. not comfortable at all.
Response from Samsung USBy Social Commerce, October 28, 2024
Hi there Newday, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot a comfortable fit for your earbuds and maximize your daily usage and experience. We have provided links to an article to help you with the placement, and another to a video to help you change the ear tips to the smaller size included with your device. We also recommend a fit test be performed with your earbuds in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance and options available to you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Photo NationX
Verified Purchase:Yes
I love the sound, the tech is another reason why i love the buds but i wish samsung had accessories like ear hooks or memory foam ear tips cause these are very hard to find else where.
Written by a customer while visiting Samsung US