Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,440 Reviews)
Rating breakdown 13,440 reviews
5 Stars
9,177
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Nash
from Denver
Expertise:Expert
Verified Purchase:Yes
Excellent improvement from previous Buds. Ability to customize fit and sound. Awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bobby
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Sound quality is great. They only stay in when I am not moving. If I turn my head they fall out. They don't come with different size ear cups.
Features
4
Performance
5
Design
2
Value
3
Response from Samsung USBy Social Commerce, October 25, 2024
Hi Bobby, thank youfor your feedback on your Samsung Galaxy Buds3 Pro. We love hearing that you are enjoying the enhanced audio quality of your earbuds every day. We would love to help you have the best experience possible with your earbuds and torubleshot the fit. We have provided a linkt o an article to help you troubleshoot the fit of your earbuds. You should have received additional ear tips with this device in a small cardboard box that also contains the charging cable for your earbuds. We have provided a link to the Samsung Support Team if you did not receive the accessories in your purchase. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound 👏🏾 Great Features!!
on October 24, 2024
Posted by: BluesClues23
[This review was collected as part of a promotion.] I love the sound, the noise cancelation is really good whenever I want to zone in on my school work. Or for when I'm on my job and I need help communicating with my customers who speak different languages, galaxy ai helps me to better understand them and provide the best service or item that they need.
Value
5
Written by a customer while visiting Samsung US
Posted by: Edward
Verified Purchase:Yes
Never had one of these style of earplugs. I'm truly surprised on the quality of the sound. Fits well. Better than any earplug i currently have. We'll done.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Would recommend
on October 24, 2024
Posted by: Naterfrumdecatur
from Jacksonville Florida
Expertise:Intermediate
Pros: sleek look, good sound, good noise cancelling. Fitment is pretty good. Ambient setting is a very nice feature.
Cons: during the usage of the ambient setting, if you grab the earphone just wrong, it will make a high pitched squeal in your ear that is rather uncomfortable .
Cons: during the usage of the ambient setting, if you grab the earphone just wrong, it will make a high pitched squeal in your ear that is rather uncomfortable .
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Naterfrumdecatur, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are overall enjoying the features and usage of your earbuds. We have provided a link to the full device manua to help you determine the exact location of the microphone of your earbuds to help you prevent the accidental feedback you mention experiencing during placement or adjustment. We have also provided a link to the Samsung Support Team if you have questions or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Good bass and all around very good
on October 24, 2024
Posted by: MadHatter01
[This review was collected as part of a promotion.] I have several earbuds, these are a solid 9 out 10. The only issue is the code they use only works on certain phones. So if you want to use it with a laptop or another phone, you loose the lossless codec. Hopefully they release the codec for windows.
Going back to sound, it got bass for ear buds. They are comfortable to wear for hours and the noise cancellation works great
Value
5
Written by a customer while visiting Samsung US
Posted by: Yolikins
Verified Purchase:Yes
Great buds for everyday use, much more comfortable then my old buds.
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro
on October 24, 2024
Posted by: Yuquero
[This review was collected as part of a promotion.] Nice sounds and quality and price perfect buds 3 pro
Value
5
Written by a customer while visiting Samsung US