Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,440 Reviews)
Rating breakdown 13,440 reviews
5 Stars
9,177
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Worth the upgrade
on October 23, 2024
Posted by: ReignSupreme
[This review was collected as part of a promotion.] Yo, these earphones are lit! I had some probs with the Buds 2 Pro, especially with the left one acting up. But when I made the switch, all those issues disappeared. The sound is way louder now, and there are so many more options to tweak the audio. If you're looking for top-notch earphones, these are the ones, my friend!
Value
5
Written by a customer while visiting Samsung US
Posted by: T Harris
from Raeford, NC
Verified Purchase:Yes
They are ok. I have to keep pressing them into my ear. They are not very loud.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 14, 2025
Hey T! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We appreciate your feedback and noted your concerns about comfort and volume. To maximize your audio experience, having the right fit is crucial. The Galaxy Buds3 Pro comes with various ear tip sizes, and we strongly recommend finding the size that fits your ears perfectly. A secure fit prevents sound leaks and enhances the rich audio quality these earbuds deliver. Try adjusting the earbuds based on the directional markings for left and right, and angle them slightly for optimal microphone positioning. Additionally, the Galaxy Wearable app features an earbud fit test to confirm you have the perfect fit. Remember, these earbuds have significant upgrades over their predecessors, including enhanced drivers for improved sound and Active Noise Cancellation to provide a more immersive listening experience. If you find that the volume could be enhanced, please check your device settings for additional sound customization options. Also, be sure to check and make sure there is no debris and keep your buds up to date with the latest software update. We hope these tips help you enjoy your Galaxy Buds3 Pro even more! If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Eric 3
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Great easy pairing...easy to control..sound is awesome ...
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gene Mac
from Memphis TN
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is really good!!! Battery life is okay, but if you turn the lights on the buds it will eat up the battery!!! Overall no complaints! And the call connection is much better than my buds pro 2!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Gene Mac, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the usage and enhanced features of your earbuds. We have provided a link to an article to help you with the different battery features and settings. We have also provided a link to the Samsung Support Team if you are ever interested in assistance or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Written by a customer while visiting Samsung US
Posted by: Jway
from Houston, Tx
Verified Purchase:Yes
Awesome sound ,good fit ,clear separation of clarity.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ms_Kay
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
love love the new buds 3 pro. the sound is great and it fits better than my buds 2 for work outs
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro
on October 24, 2024
Posted by: Galaxy21
[This review was collected as part of a promotion.] I had the buds 2 pro I love these maybe a little better because of the design the audio is amazing I like the voice command features and volume buttons .
Value
5
Written by a customer while visiting Samsung US
Posted by: Echofield
from Elmhurst
Expertise:Expert
Verified Purchase:Yes
This bud will come off every time I need to band down to pick up things and it is very fast to come off.
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy Social Commerce, November 15, 2024
Hi there Echofield, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it can be to have a brand new device that is not meeting your expectations. We have provided a link to an article to help you with the placement, and would follow up with a fit test you can perform in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you ever have questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US