Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Very sleek looking
on July 25, 2025
Posted by: DonCorneo
[This review was collected as part of a promotion.] The look is really nice and the sound is really good.
They don't stay in your rear as good as the Bud2 did.
Occasionally getting very high pitched squeal when trying to adjust how they sit in my ears.
The Galaxy AI works well with them.
You cannot track them while they are charging in the case. This needs to be updated since I dropped my car with the Bud3 Pro in it and luckily a coworker found them for me. The "Find" feature showed the last location about a mile away from where they actually were.
Overall I am satisfied with them.
They don't stay in your rear as good as the Bud2 did.
Occasionally getting very high pitched squeal when trying to adjust how they sit in my ears.
The Galaxy AI works well with them.
You cannot track them while they are charging in the case. This needs to be updated since I dropped my car with the Bud3 Pro in it and luckily a coworker found them for me. The "Find" feature showed the last location about a mile away from where they actually were.
Overall I am satisfied with them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Buds 3 Pro
on July 25, 2025
Posted by: Maverick61
[This review was collected as part of a promotion.] Overall I love the buds 3 pro for their comfort and the sound quality! The sound canceling features are really helpful when you want a break from the copious amount of unwanted noise. My only complaint is the battery life of the device. They seem to drain way quicker that the buds 2 pro.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable Buds and Great Sound
on July 26, 2025
Posted by: Goonther
[This review was collected as part of a promotion.] These have to be the most comfortable ear buds I've ever worn. My left ear always has given me trouble with ear buds but haven't experienced anything with these Buds3 Pros. The Galaxy AI features are pretty cool, they were the main reason I got them in the first place. The adaptive noise noise control and siren detect being the big ones. The hands free voice controls to skip skips songs and change volumes were cool perks i didn't realize were a thing when initially buying them. Would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on July 26, 2025
Posted by: Belubel
[This review was collected as part of a promotion.] When I got this Buds3 pro was amazing, The battery lasts quite a while, I play a lot of CALL OF DUTY, and the sound is impressive, it has many options that are fantastic when using them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mixed experience, but a good experience overall!
on August 1, 2025
Posted by: Jonny
from Louisville, KY
Expertise:Intermediate
Verified Purchase:Yes
These earphones were my second Galaxy earphones, and they really make a good difference. With the new AI features, the best thing is the audio quality and the many options in the Galaxy ecosystem with the phone... It makes things much better. It's been a mixed experience with these, since it's a great product and it does everything well. My only big problem is that after a few months (2-5), they started having issues with the earbuds. One of them just didn't charge. The worst thing was that I only realized this when I started using them, and one of them showed only under 20% while the other was fully charged. That's really annoying, because when I needed them, I couldn't use them because I had to put them to charge. I would like to see a new 4 series soon, and I would like to have a way to see the case battery of the earbuds without them being inside the case and without the case being open. With this and the mentioned problem fixed and working properly, it will be an even better experience. But in terms of audio quality, they're simply great.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 4, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Jonny! We’re happy to see that you’re enjoying the audio quality and the seamless integration within the Galaxy ecosystem. To ensure everything works smoothly, be sure to use the included USB cable that came with your buds, along with a Samsung-approved wall adapter (sold separately) for charging. It’s also a good idea to check for any debris on the charging contacts and to inspect both the case and the earbuds for any visible damage. Remember that Samsung offers a 12-month limited warranty for manufacturer's defects. Plus, you can enhance your coverage with Samsung Care+ on eligible devices, which provides extended protection and additional assistance. We appreciate your feedback about the battery level visibility, and we will definitely keep all suggestions in mind. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Pro 3 buds
on August 5, 2025
Posted by: Thedas
[This review was collected as part of a promotion.] The galaxy buds 3 pro have several new features that are helpful.
The Galaxy AI integration to speak commands is one example of this. There are several ways to send commands for the device. I appreciate that we can still customize which notifications we want spoken aloud when using the buds.
I am not a fan of the new touch features as I have a difficult time getting the buds to register my pinches. The previous tap feature was much better and easier to use.
The Galaxy AI integration to speak commands is one example of this. There are several ways to send commands for the device. I appreciate that we can still customize which notifications we want spoken aloud when using the buds.
I am not a fan of the new touch features as I have a difficult time getting the buds to register my pinches. The previous tap feature was much better and easier to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good noise canceling.
on August 5, 2025
Posted by: SergiuM
[This review was collected as part of a promotion.] I use them in my semi truck and the noise canceling is awesome, people I talk to, can hear me very well and without the background noise. Also, Galaxy AI helps a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Me encantaron p
on August 5, 2025
Posted by: Jimenez
[This review was collected as part of a promotion.] Funcionan bien pero los sonidos de golpes de metal cuando esta en sonidos adaptable o cancelación activa de ruido aun se escucha y lastima los oídos pero de hay en mas me encantaron
Value
5
Written by a customer while visiting Samsung US