Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,440 Reviews)
Rating breakdown 13,440 reviews
5 Stars
9,177
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: DoubleA187
from Baltimore Maryland
Expertise:Intermediate
Verified Purchase:Yes
Everything is great the sound hands free abilities, but the only issue I have is that they fall out of your ears if you bend over or working out . Other than that they're perfect
I would recommend this to a friend!
Value
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hi there DoubleA187, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you find the ideal fit and maximize your experience with your earbuds. We have provided links to an article to help you with the placement and a video to help you change the ear tips to best align to your ears. We also recommend making use of the fit test feature in the Samsung Wearables App. We have lastly provided a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great noise CANCELLATION
on October 20, 2024
Posted by: Walusimbi
[This review was collected as part of a promotion.] As a truck driver were I meet different shippers with different languages especially in Spanish speaking, AI helps me so much to translate the language easily ,
Connecting them to my laptop was very easy I use them daily to watch movies and the sound is so amazing, love them and use them daily
Even when I go behind my trailer I still get the sound and connected .
Connecting them to my laptop was very easy I use them daily to watch movies and the sound is so amazing, love them and use them daily
Even when I go behind my trailer I still get the sound and connected .
Value
5
Written by a customer while visiting Samsung US
Posted by: Keelo
from Atlanta ga
Expertise:Expert
Verified Purchase:Yes
They are good. Only ran into some interference issues when I go to the gym where there's lots of people with wireless headphones on... hopefully it can be fixed. My buds are paired with my s24 ultra
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hi there Keelo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying the features and overall functionality of your new earbuds. Without knowing your specific gym routine and whether you are carrying your device while moving around, we have provided a link to an article to help you troubleshoot the Bluetooth connection. The standard Bluetooth range is also about 30 feet unobstructed from your device. We have also shared a link to the Samsung Support Team if you have additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
BEST GALAXY BUDS YET! Awesome!!
on October 20, 2024
Posted by: Jrcook7
[This review was collected as part of a promotion.] I use my Galaxy Buds3 Pro on a daily basis. I use them on my daily commute and thoughout the day. I even use them in loud areas of work and the noise cancelation works great. The sound quality is better than any of the Buds I have had yet. I would definitely recommend these for a first pair of earbuds or an upgrade from the Galaxy Buds2 Pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice features
on October 21, 2024
Posted by: Aj1710
[This review was collected as part of a promotion.] I got these buds along with my S24 Ultra two weeks ago. The first thing I noticed was the colour silver and there shaped. They have loads of cool features like the ambient sound can adjust to the noise canceling when there's sirens nearby. I really liked this feature, it's super helpful in knowing what's happening around us.
The next thing is the lights. They're really cool and the find app is super handy to find my pods. The sound quality is great for the songs and the youtube video sounds are great. And the shape is really flexible for my ears, so it won't hurt my ears when compared to other buds.
The next thing is the lights. They're really cool and the find app is super handy to find my pods. The sound quality is great for the songs and the youtube video sounds are great. And the shape is really flexible for my ears, so it won't hurt my ears when compared to other buds.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kee01
from Whittier, CA
Expertise:Intermediate
Verified Purchase:Yes
Bad design per my perspective because I need to flip 180-degree to put it on and put it in into the case. Sorry but I keep dropping it while doing 180-degree turn in my fingertip. And also, while putting on or taking out top clothe, it keeps popping out from my ears and fall on the ground. I may need to go back to old buds pro. Lastly the ANC is not reducing the high pitch noise but amplifying more so it kills my ears every time. Will see how it goes since I've had it for a month now.
I would recommend this to a friend!
Features
5
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 22, 2024
Hello Kee01, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day, and we would love to help you maximize your experience with your device. We have provided a link to an article to help you troubleshoot the audio quality, and a link to the full device manual to help you discover the adaptive ANC setting and how you can manually adjust the intensity of the ANC setting in the Samsung Wearables App. The high pitch noise you mention experiencing is often caused by an obstruction to the microphone of your device during placement and usage. We have lastly, provided a link to the Samsung Support Team if you have questions or continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love
on October 21, 2024
Posted by: Mulan27
from Colorado
Expertise:Intermediate
I love them I think these have been the best earbuds I've have owned in a long time
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and Great Sound
on October 21, 2024
Posted by: GiveHim6
[This review was collected as part of a promotion.] Upgraded from the Buds Pro to the Buds3 Pro and they are so much more comfortable and have much better sound! Really like the controls and how it's easier to keep from accidentally changing or pausing your music when adjusting your earbud. The Galaxy AI is awesome on these too! Overall great buds!
Value
5
Written by a customer while visiting Samsung US