Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,441 Reviews)
Open Ratings Snapshot
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product. 
(
3,497 out of 4,512
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Worth the upgrade
on October 19, 2024
Posted by: Alex
from CA
Verified Purchase:Yes
Coming from the Buds 2 Pro to these, I'm impressed by the increase in sound quality and the improved fit. The decision to move the gesture controls to the stem has cut down the number of times I've accidentally paused audio while trying to adjust the buds in my ears, which was my biggest issue with the stemless design of the earlier models. The ANC is a mixed bag; there are instances where it feels like a marked improvement, and others where it feels like it still needs adjustments. In particular, whenever there is a loud, high pitched sound, like cutlery clinking against dishware, the ANC will emit a similarly pitched noise. I think it's trying (unsuccessfully) to cancel the external sound, but it just ends up being annoying, which is something I never experienced with the Buds 2 Pro. If you've never had a pair of Samsung ear buds before, these are definitely the ones to get, and if you have something like the Buds 2 Pro and find yourself frustrated by the gesture controls on those, then these are definitely worth the upgrade provided you can get a good trade-in value for your old ones.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 26, 2024
Hey there Alex, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are enjoying the update to the shape and functionality of your new earbuds and are finding the controls to be easier to use. We would love to help you with the ANC setting of your earbuds. Our first recommendation is to ensure you are using the ANC setting and not the Adaptive setting that may be trying to allow certain noises through as intended. We have provided a link to the full device manual and the Samsung Support Team to help you adjust any settings to align to your preferences. The Samsung Support Team can also work with you directly if you believe your device is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Blade style
on October 19, 2024
Posted by: Stevens
from Miami,Oklahoma
Expertise:Expert
Verified Purchase:Yes
I recently got these because of the new design. I've been using galaxy buds +, buds pro and the buds FE.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
its good
on October 19, 2024
Posted by: akam
Verified Purchase:Yes
its awesome. bass is good. tewble is good. overall happy with purchase
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's ok.
on October 19, 2024
Posted by: Logan
from Washington
Expertise:Intermediate
Verified Purchase:Yes
I was expecting more of a generational leap after moving from the Samsung Pro 1st generation to the newest. I'm not a fan of the squeeze or pinch to use the buds I liked the tapping better.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, November 26, 2024
Hi Logan, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand that changing to a new set of earbuds can take some time to learn all of the new features and capabilities. We would love to help you in this journey, and have provided a link to the full device manual directly. This can help you discover the voice controls you can use if you are finding the pinch to be more difficult than you would prefer. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound
on October 19, 2024
Posted by: Kiran999
[This review was collected as part of a promotion.] Amazing sounds Their improved fit, dual speaker acoustics, and customizable sound make for many satisfying listening and gaming sessions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These headphones are a no brainer.
on October 19, 2024
Posted by: Ryan
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
Best bluetooth headphones i know of. They sound fantastic, have long range, and stay in my ears all day AND all night.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not worth the hype
on October 19, 2024
Posted by: Zion0205
Expertise:Intermediate
I've had these since they released and I wish I would have stayed with my galaxy buds pro. First thing is they don't stay secured in your ear if you're lifting weights or any type of moderate intensity workouts. Second the controls on the actual buds are terrible. It basically impossible to control the volume without your watch or phone. Lastly getting the buds back into the case is a pain. You have to get it just right to swat back into the case. Sound is good, noise canceling not so much. I wouldn't make the "upgrade" save your money.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 21, 2024
Hey there Zion0205, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to hep you have the best experience possible with your earbuds and troubleshoot any frustration you may be experiencing. We have provided links to an article to help you with the placement, and another to a video to help you change the ear tips to best size for your ears. We have also shared a link to the full device manual to help you with the touch settings, and the new ways to use your voice to control your earbuds. We also recommend exploring the ANC setting that can be turned up and down with a sliding scale to your preferences for different environments. We have lastly shared a link to the Samsung Support Team if these experiences continue or you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung All the Way!
on October 20, 2024
Posted by: Samsungalltheway
[This review was collected as part of a promotion.] I use the samsung buds in every application. The Ai features are incredible and improve productivity. The buds have amazing noise cancelation and battery life.
I vote samsung for any device and will soon have a samsung fulfilled smart home!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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