Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,441 Reviews)
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Big chungus
from Hell
Expertise:Expert
Verified Purchase:Yes
Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Grootius
from Oklahoma City
Expertise:Intermediate
Verified Purchase:Yes
The buds pro 3 are a huge upgrade from the buds pro 2. The sound quality is much more clear, as well as the integrative audio transparency and noise canceling. It also balances background noise to voice much better when you are on the phone. The buds pro 2 picked up all of the background noise and everyone I have spoken to noticed how difficult it was to talk to me without being distracted. The extenders on the buds make the touch features much more friendly and accessible, but they do take some getting used to just like the other touch features on the previous models. All in all I say this is a really good investment.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Witcho
from Denver colorado
Expertise:Intermediate
Verified Purchase:Yes
I don't really like the click on the earbuds to change or pause the music.
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there Witcho, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the controls of your earbuds are to you for a range of functions. If you are finding the pinch to not be to your liking, we have provided a link to the full device manual. This will help you discover the additional usage of voice controls for these settings. We have also shared a link to the Samsung Support Team if you have questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Iron
Expertise:Expert
Verified Purchase:Yes
They are great. I love the features that comes with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rick
Expertise:Expert
Verified Purchase:Yes
Best ear buds that I've had so far. Nice bass, highs and good battery life. ANC is really good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed with active noise cancelling.
on October 18, 2024
Posted by: Mattyp
[This review was collected as part of a promotion.] I owned a pair of Galaxy Buds 2 Pro prior to purchasing the Buds Pro 3. Never had any issues whatsoever with the Buds 2 Pro. The Buds 3 Pro however just do not have the same sound quality and active noise cancelling effects. I use them mainly for music and videos/TV watching.
Value
3
Response from Samsung USBy Social Commerce, October 21, 2024
Hi Mattyp, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you with the ANC setting and overall audio quality of your earbuds. We have provided a link to an article to help ensure the audio is operating as intended with your earbuds. We have also shared a link to the full device manual to help you discover the ANC setting that can be turned up and down on a sliding scale in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to experience frustrations and would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Adam
from New Jersey, NJ
Expertise:Expert
Verified Purchase:Yes
Nice and sleek design with better sound experience
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds Ultra?
on October 19, 2024
Posted by: Budsultra
[This review was collected as part of a promotion.] These buds could have had ultra in their name and it would have been justified. The noise canceling is insanely good I use commercial vaccumes at my work and it blocks out the noise almost completely. Best buds by far.
Value
5
Written by a customer while visiting Samsung US