Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,441 Reviews)
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Need extra small ear tips
on October 15, 2024
Posted by: Ramie949
I would rate higher but can't locate extra small ear tips
Response from Samsung USBy Social Commerce, October 16, 2024
Hi Ramie949, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the fit of your earbuds are to you every day. We do offer additional ear tips with the device in a larger and smaller size in a small cardboard box that also includes the charging cable with your device. We have also provided a link to the Samsung Support Team to offer any available options for a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Illia
Expertise:Expert
Verified Purchase:Yes
Comfortable and stylish earbuds that provide great sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
King Buds 3 pro
on October 15, 2024
Posted by: Zanadaouda71
[This review was collected as part of a promotion.] With my buds 3 pro I am totally satisfied and I use my headphones at work at sport and I receive my calls directly translated thanks to Galaxy AI. The sound quality is undeniably extraordinary. I'm 53 years old and God only knows how much I love good sound without being an expert. And in this area the Buds 3 Pro is the king
Value
5
Written by a customer while visiting Samsung US
Posted by: Kashe
from SC
Expertise:Expert
Verified Purchase:Yes
Good sound, doesnt stay well in your ear. Not a good fit.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 16, 2024
Hey Kashe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a new set of earbuds that are not meeting your expectations for the fit. We have provided a link to an article to help you with the placement, a link to a video to help you change the ear tips, and recommend performing a fit test with your device. We have lastly, provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Written by a customer while visiting Samsung US
Customer Rating
3
Great for home or school.
on October 16, 2024
Posted by: Javi38
[This review was collected as part of a promotion.] The new buds pro3 are great for school or home. But if you work in a somewhat loud environment they fade in and out and sometimes even completely stop playing. The A.I part is cool I like being able to do speech commands. Like stop music or next song. Rather than pulling my phone out or using my watch to play or skip songs.
Value
3
Response from Samsung USBy Social Commerce, October 16, 2024
Hi there Javi38, we appreciate your feedback on your Galaxy Buds3 Pro. We are happy to hear you are enjoying the redesign and usage of Galaxy AI with your new device. If you are finding the adaptive sound features to be disruptive during work or any other activities, we have provided a link to the full device manual. This can help you adjust the settings and help you have a more immersive experience with your device during work. We have also provided a link to the Samsung Support Team if you have additional questions or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Roberto
from Sacramento, CA
Expertise:Intermediate
Verified Purchase:Yes
Great sound quality, amazing functionality, and very comfortable. Absolutely fun to use with multiple Samsung devices. The noise cancelling is wonderful, and passive sound is very nice, and the fact that you can set different routines on your Samsung phone is amazing! I can make them behave differently in different places such as noise cancelling on while at home but off while running. It's really convenient
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrades added from the prior Buds!
on October 16, 2024
Posted by: SammyFanSinceBirth
[This review was collected as part of a promotion.] I upgraded to the Samsung Galaxy Buds3 Pro from the Buds2 and there were some much needed features added! Love the volume sliders usability from either ear bud. It's such a simple design and this feature definitely improves on a great product. They look great and feel so comfortable for the duration of the time I'm using them. Whether listening to music, videos, podcasts or books, the clarity on these are fantastic and customizable! A must buy for anyone unsure of whether this product is for you. Give them a try... you will NOT be disappointed.
Value
5
Written by a customer while visiting Samsung US
Posted by: Gabriel
from TEXAS
Expertise:Intermediate
Verified Purchase:Yes
Didnt think it was possible but the new buds 3 pros are even better then previous generations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US