Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,904 Reviews)
Open Ratings Snapshot
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product. 
(
3,489 out of 4,497
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Nice headphone but have some shortcomings
on July 14, 2025
Posted by: Denys
from NYC
Expertise:Intermediate
Verified Purchase:Yes
Nice headphones, but unfortunately have some shortcomings, like sometimes the case doesn't charge left or right buds, microphone issues, ect.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Denys! It's great to know that you like the sound quality they provide, but we understand how frustrating charging challenges can be. We want you to get the most out of your earbuds, so we encourage you to check out the link below for tips on troubleshooting when your buds won’t charge. We're here to help you enjoy your listening experience to the fullest! If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing everything
on July 14, 2025
Posted by: KMoWarweezyNY
[This review was collected as part of a promotion.] I go into a whole new world like Aladdin and Jasmine when I put my buds in. The sound canceling and ambient noise is unremarkable. I wouldn't dare to wear any other headphones. Top notch design and quality.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your experience! It's amazing to see that slipping on the Galaxy Buds3 Pro transports you to a whole new world, just like Aladdin and Jasmine. We designed them with incredible noise-canceling capabilities and ambient noise features to give you the ultimate listening experience. We’re thrilled you love the design and quality! Your ears deserve nothing less! If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Noise Cancellation
on July 15, 2025
Posted by: SPenLover
[This review was collected as part of a promotion.] I love how convenient these are. The Galaxy AI comes in handy when I need translation. Everybody has heard about the amazing noise cancellation, but just as amazing is the ambient and adaptive sound modes. I've taken calls in the middle of concerts and clubs and was able to hold a successful conversation with these.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It’s great to see how much you appreciate their convenience and the translation features with Galaxy AI. The automatic audio adjustments, including Ambient sound, Adaptive sound, and Active noise canceling, really enhance your experience, whether you're enjoying music or taking calls in lively environments like concerts and clubs. Plus, you have the option to manually customize these settings through the Galaxy Wearable app to fit your preferences even further. If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro
on July 15, 2025
Posted by: Volodymyr
[This review was collected as part of a promotion.] The dual-driver setup (dynamic + planar magnetic) delivers rich bass, clear mids, and sparkling highs —perfect for all music genres. The 24-bit Hi-Fi audio (with compatible devices) makes lossless tracks sound incredible.
These are Samsung’s best earbuds ever—ideal for audiophiles, commuters, and Samsung loyalists.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2025
Thank you for your review of the Galaxy Buds3 Pro, Volodymyr! It’s great to see that you’re enjoying the rich bass and clear audio across all genres. The 24-bit Hi-Fi audio is designed to elevate your music experience, and it’s fantastic that it's making such an impact on your listening. We appreciate your feedback and are glad these buds are perfect for your commutes and daily use. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is a very good product.
on July 19, 2025
Posted by: Llamas321
[This review was collected as part of a promotion.] The Samsung Galaxy AI is very good and I liked my Samsung device and it was very extraordinary.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Crystal Clear Sound
on July 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love these buds. The sound is crystal clear. I have 2 young kids and the noise cancelation is a God send. Love these. The touch prompts are awesome.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 21, 2025
Thank you so much for your review of the Galaxy Buds3 Pro, Casey! We're pleased to see that you love the immersive sound quality. It's great to know they can keep you connected and entertained, even amidst the chaos that comes with kids! Just remember, while they may steal the show sometimes, the Buds3 Pro are definitely the ultimate sidekick for those rare moments of peace. If you ever need to escape to your own little world with your favorite tunes, you know where to turn. Thanks again for sharing your thoughts! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't stay in my ear
on July 21, 2025
Posted by: Juan
from New York City
Expertise:Expert
Verified Purchase:Yes
Doesn't stay in my ear had to return them. I tried all tips too
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 21, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Juan. We truly appreciate your input as it helps us make continuous improvements. With a redesigned shape, these buds offer our snuggest fit ever, ensuring you can listen in comfort. Plus, we've added Blade Lights to make them stand out, enhancing your overall listening experience. We understand you're facing some challenges in achieving the proper fit, even after trying different bud tips, and we’re here to help you find a solution. Please check the bottom of the earbuds for directional marks. You'll see an "L" for the left bud and an "R" for the right. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbuds!
on July 22, 2025
Posted by: Horangi99
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are a big step up. The sound quality is rich and clear, with strong bass and great noise cancellation. They fit comfortably and stay in place, even during workouts.
One of the best features is the integration with Galaxy AI. It helps with real-time translation, smart noise control, and voice detection, making the earbuds feel smarter and more useful than ever.
Battery life is solid, and the case charges fast. Overall, if you use other Galaxy devices, these are the perfect match.
I've used them to connect seamlessly to my Samsung phone, Samsung TV, my Galaxy Tab S9, and my personal computer.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 22, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro, Horangi! We’re more than happy to see that you're enjoying the rich sound quality, strong bass, and powerful noise cancellation. It’s great to know they’re comfortable and secure during your workouts! We're excited that you're taking full advantage of the Galaxy AI integration for real-time translation and smart noise control. It's awesome to know how seamlessly they connect with your Samsung phone, TV, Galaxy Tab S9, and personal computer. This truly highlights the synergy within the Samsung ecosystem! If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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