Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,441 Reviews)
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Saddle Brook, NJ
Expertise:Intermediate
Verified Purchase:Yes
These headphones are not easy for me to mute, skip forward and backward songs. With the previous model I only had to touch the headphones with one finger and that was it. Now I have to do it with two fingers. I must and hope to get used to it soon.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there Enrique Cornejo, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy toh ear you are overall pleased with the daily use of your new earbuds. We would love to help you with the touch settings, and we have provided a link to the full device manual to assist in this endeavor. The manual will also highlight the ways you can use voice controls to help you. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: A T Q
from Las Vegas, NV
Expertise:Expert
Verified Purchase:Yes
Very good sound, but the ANC is not that good! Also the battery doesn't last as expected. The earbud insert is not that comfortable and the fit is not as good as it should. The sound is pretty good but there's more CONs that PROs. The Case its pretty and that's about it. I choose to get the white ones because the seams are not as obvious like the silver ones. It came with a case but, if you need to pair to another device you will need to remove from the case because they didn't think all the way through. The button to pair is no accessible with the case on. Like I mentioned the fit is not the best and the rubber inserts are kind of hard so is not that comfortable and doesn't seal the ear canal the way it should. That's also why the ANC is not as good like the previous version (2pro). I will be afraid of exercise with them and lose them.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 16, 2024
Hey there A T Q, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and our goal is to help our customers resolve any frustrations and maximize their experience with their chosen device. We have provided links to articles to help you with the fit and ANC settings. We also recommend using the Samsung Wearables App and sliding scale with the updated ANC feature to turn up the intensity to your preference. We have also provided a link to the full device manual to help with this feature, and to the Samsung Support Team if you would like one on one assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Solves fit issue
on October 14, 2024
Posted by: umidikim
[This review was collected as part of a promotion.] I had my previous model buds from Samsung and one thing for sure those didn't stay in my ears. Few steps and they fell out. Not the issue with buds 3 pro. I also like the sound quality on these. And ambient sound is what I will use around the office. Great product imo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful sound and features
on October 14, 2024
Posted by: Rez4Life
[This review was collected as part of a promotion.] I love my bud3 pro the sound is wonderful I love the features I can have connecting to my phone, I love to translation it does helps a lot in my work,
Love to feel of the new design fits better the sound is wonderful, I use them for everything, for games I play for music, for talking to people, and love the set up on the touch features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best fitting ear buds I have ever tried.
on October 14, 2024
Posted by: TheSandman1
[This review was collected as part of a promotion.] I have been using other ear buds my entire life and they always seemed to be to big in my ear and hurt or when I adjusted the tips were too small and would fall out or I would CONSTANTLY have to adjust them. Not to mention they sound amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
¡Buds Pro 3 sincerely looks so good!
on October 14, 2024
Posted by: leoCT005
[This review was collected as part of a promotion.] I'll talk first about AI, honestly it's a pretty useful feature for people who don't want to use the features that your cellphone Samsung provides you, I like it because I'm a person who works in places where I can't use my cell phone when changing the music or change the sound of the song because I don't like to use my S23 ultra because I'm a person who likes to have my cellphone clean and this feature has helped me a lot in this and also in the gym, but with updates in the software it can improve the commands, although I've been seeing Samsung improvement that and that makes me happy.
Let's talk about the look of the buds pro 3, I honestly liked this new way since I was a user of the Buds Live+ the famous Samsung beans and I liked that model but I feel that this new model is more comfortable and more pleasant in view.
On the sound, they offer a balanced sound with deep bass and clear high-pitched, thanks to their dual speakers. Active noise cancellation has improved compared to previous Samsung buds, sound quality is highlighted for its clarity and instrument separation quite well in my opinion.
About eartips there may be an improvement, for that reason rate 4 stars because it feels weird in the ear, it would be a good idea to improve in that aspect because it is one of the most fundamental things in wireless headphones but I love the Buds pro 3, I do not regret having bought them, thank you for the new innovation.
Value
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there LeoCT005, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are enjoying the enhanced audio quality and features of your new earbuds. We would love to help you withthe fit of your earbuds, and have provided a link to an article to help you with the optimal placement. We also recommend performing a fit test in the Samsung Wearables App. Lastly, we have shared below a link to the Samsung Support Team if you have any questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on October 14, 2024
Posted by: Raynel26
[This review was collected as part of a promotion.] Great sound, nice aspect, cool at all. Just the way it fit in is little uncomfortable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new buds have alot of great features
on October 14, 2024
Posted by: Grampa
[This review was collected as part of a promotion.] I really like the new style buds and the sound quality. The new buds work with galaxy ai features.
Value
5
Written by a customer while visiting Samsung US