Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,441 Reviews)
Open Ratings Snapshot
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product. 
(
3,497 out of 4,512
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Samsung Bud3 Pro
on October 14, 2024
Posted by: NoVa
from New York
Expertise:Beginner
Verified Purchase:Yes
No complaints, great experience. Was able to tracked the item while in transit.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing sound
on October 14, 2024
Posted by: warang
[This review was collected as part of a promotion.] I already have a bose quietcomfort ultra but now I prefer use my Samsung galaxy buds 3 ultra, more comfortable and amazing noise canceling.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These little guys sound amazing
on October 14, 2024
Posted by: gtqphoto
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro sound so incredible, they fit well too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The sound is excellent.
on October 14, 2024
Posted by: Buds3Love
[This review was collected as part of a promotion.] I love the sound; it's excellent! When you put them on they cancel out the sound, they work very well! The only thing I didn't like was that when I went to change the ear pads, they broke, and it was very difficult to change them.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there Buds3Love, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are so in love with the listening experience you are having with your new device. We have provided a link to a video to help you change the ear tips with ease. We have also shared a link to the Samsung Support Team to offer assistance if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Sound, Amazing Features!
on October 14, 2024
Posted by: SAMSUNGFANBoy
[This review was collected as part of a promotion.] I have been a fan of samsung products ever since they released their first galaxy glide smartphone. I have a full ecosystem which includes a QLED TV, soundbar, laptop, tablet, phone, and now my Galaxy Bud 3 Pros. I love the galaxy Bud line of earphones but was extremely disappointed when I had to return my galaxy bud pros due to having an allergic reaction to the earbud material. I have been using the Galaxy Bud 2's ever since and was excited when the Pro 3 was announced. The fit on the earbud is perfect as it does not fall out of my ear. The sound quality is second to none and the features are simply amazing. I love the way the automatic Ambient sound automatically increases the noise cancelation when I am around loud noises. The voice recognition works well too when my hands are wet, and don't wanna touch my earbuds. I am so glad that I took advantage of the trade in offer and pre order credit. I would recommend these earbuds to anyone., especially Samsung Galaxy line phone owners. I have paired them to my TV so I don't wake my family at night and even to my Quest 3 for truly immersive VR sound. Get some, you won't regret it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome buds
on October 14, 2024
Posted by: Lovebuds3
[This review was collected as part of a promotion.] Newest buds are the best version, awesome sound, comfortable easy to sync to your device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the sound quality is amazing
on October 14, 2024
Posted by: marios
from miami
Expertise:Expert
Verified Purchase:Yes
amazing quality sound and fitment
better than the previous generations,everything is perfect except than controls isnt so easy to control the volume up&down and change songs,
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't waste the money.
on October 14, 2024
Posted by: Disappointed D
I bought them a month ago and I have to send them back- a defect they to not remain connected to my Samsung phone.
Response from Samsung USBy Social Commerce, October 16, 2024
Hey there, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a reliable connection between your earbuds and your device are to you every day. We have some great resources available, linked below, that assist our customers with this experience at their convenience. We hope you receive your earbuds back soon, and have provided a link to the Samsung Support Team if you would like to see about an update to your repair process. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
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Written by a customer while visiting Samsung US
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