Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,441 Reviews)
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Worth the switch
on October 14, 2024
Posted by: EarsR0k
[This review was collected as part of a promotion.] The comfort of these buds are next level, it doesn't feel like it's jammed in my ear canals.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I can jam like a pro
on October 14, 2024
Posted by: Samsungferno
[This review was collected as part of a promotion.] The amazing command features for the buds make the experience all the better. The headsets are very nice, elegant, and modern. The only recommendation is that the bass for the pros could be amplified more. Also I miss the ability for the pros to fade out/down while speaking. Other than that it's an amazing experience.
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there Samsungferno, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying the enhancements and capabilities of your new earbuds. These earbuds do have the feature of conversational awareness to turn down the volume while you are speaking. We have provided a link to the full device manual to help you with this setting as well as the settings in audio quality to best align to your preferences. We apprecicate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Great/difficult
on October 14, 2024
Posted by: Itwasme
[This review was collected as part of a promotion.] I love the look and feel of the buds 3 pro, they don't fall off as easy as the last 3 versions of the buds. The volume control is an extra on these buds. The sound is extremely pleasant and you can also adjust to your liking. Only con is on how difficult it is to skip/replay music or answer calls.
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hi Itwasme, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are pleased with the overall audio quality and enhanced capabilities of your new device. We have provided a link to the Samsung Support Team to help you discover voice controls that may offer great control for you than the touch settings. We have also shared a link to the Samsung Support Team if you would ever like one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Earbuds 3 pro
on October 14, 2024
Posted by: Budspro
[This review was collected as part of a promotion.] The product is great , happy having them , still trying to know all features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 Pro = awesome!
on October 14, 2024
Posted by: Ionlybuysamsung
[This review was collected as part of a promotion.] The new Galaxy Buds 3 Pro are amazing! The long life, sound quality, and ease of use makes them great! The Galaxy AI that was added to them makes them a step above the rest! Thank you Samsung, these have been the buds I've been waiting for!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works Great for Me
on October 14, 2024
Posted by: PurpleHeartd
[This review was collected as part of a promotion.] Love these earbuds. I also love the design. They feel a little big in my ear which is why I think a lot of people were trying to change the tips right up front... It's too bad there was a problem with those original tips. I have the original buds and I felt mine preparing to rip while trying to change the tip so I just left them alone.
Been working great.
The noise cancellation is not as good as the buds Pro 2, but if I had never had those I would have thought these are great. Still giving five stars but wanted to point out the problems for future reference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best buds ever
on October 14, 2024
Posted by: Budsguy
[This review was collected as part of a promotion.] These are awesome. Greaf battery life. Sound is amazing. Very comfortable. Don't hesitate these are worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on October 14, 2024
Posted by: DefinitelyNotDave
[This review was collected as part of a promotion.] Great buds, great featuress. I use the Galaxy Ai interpretation feature a lot. Why 4 stars? Simply how awkward it is to put them back in the case. I feel like Jeff Daniels in The Newsroom scene where he can't put his pants on without putting both legs in one side. The little twist you need to do to line up the triangle makes me drop the bud 3/5 times. Great noise cancelation and ambient sound i actually use unlike every other product, samsong or not, that has offered me the feature before. Solid 4/5 stars Nd 5 if you get the magnets to just pull the bud in the right way like my old ones did.
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hi there DefinitelyNotDave, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are very happy to hear you are finding the usage of your earbuds overall to be great in audio quality and the enhancements of Galaxy AI. We have provided a link to the Samsung Support Team if you ever have questions or would like assistance with any of your samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US