Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,441 Reviews)
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great sound without the noise.
on October 14, 2024
Posted by: FonJedi
[This review was collected as part of a promotion.] These buds by far have the best sound yet. Samsung has improved the sound quality of their buds every generation. They sound great. Took a little bit to get used to the new design versus the old bean style. Now they feel just fine. I like that you can find your buds when they are in the case now. You can make them play sound when they are in the case as on older buds I was not able to do that. The ambient sound on these are very sensitive. I had them in while getting out of my car and could hear machines running inside my work building. Noise cancelation also work very well. I didn't think I was going to like the new design, but I do. I think you will too. I bought a pair for a friend at work and will probably buy another pair for myself. Definitely recommend these to anyone looking for some great sounding ear buds.
Value
4
Response from Samsung USBy Social Commerce, December 5, 2024
Hello FonJedi, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear how much you are enjoying the enhanced audio quality and use of all of the different features and settings. We hope you'll reach out to us again any time in the future if you have questions, or would like to provide additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Okay entry.
on October 14, 2024
Posted by: Sammy6
[This review was collected as part of a promotion.] I use them for music and phone calls. Sound sometimes has a bit of static. Nice to be able to connect more than one device without resetting the buds. Uneven seams on the body of the buds as well. Expected better quality for the price.
Value
3
Response from Samsung USBy Social Commerce, October 16, 2024
Hi there Sammy6, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the audio quality and static you mention with your device. We have provided a link to an article to help you with this matter at your convenience. We have also provided a link to the Samsung Support Team if you would like to discuss your experience with the inconsistency of design or audio quality. They can also answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Customer Rating
5
Unmatched Sound and Comfort
on October 14, 2024
Posted by: B17hdpr
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are a fantastic upgrade, offering incredible sound quality, comfortable fit, and advanced features. The audio is crystal clear with rich bass and detailed highs, making music and calls a pleasure. The active noise cancellation is highly effective, blocking out distractions even in noisy environments, and the ambient sound mode is perfect when I need to stay aware of my surroundings.
What I love most is the comfortable design – I can wear them for hours without any discomfort. Battery life is excellent, and the seamless integration with Galaxy devices makes pairing and switching between them a breeze. The touch controls are intuitive, and the Galaxy AI adds an extra layer of smart functionality, like adjusting sound settings based on my surroundings. Overall, the Galaxy Buds 3 Pro are a top-tier choice for anyone looking for premium wireless earbuds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Yet
on October 14, 2024
Posted by: MattyW
[This review was collected as part of a promotion.] I've owned every Buds Pro, and these fit and sound the best. My ears are shaped all wonky from an accident, and earbuds have problems sitting in them right. Not with these. The adaptive function is taking time to get used to, but it's neat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Clarity is a must.
on October 14, 2024
Posted by: BLAISE
[This review was collected as part of a promotion.] The latest Samsung Galaxy Buds 3 Pro model meets my expectations for an enhanced audio experience. They provide a secure and comfortable fit, ensuring optimal sound quality. Communication clarity has improved, eliminating complaints about distant or muffled audio. The integrated voice command and live translation features are particularly valuable in a diverse city like Miami, facilitating seamless communication and comprehension.
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hey there Blaise, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We absolutely love hearing that these earbuds are meeting and at times exceeding your expectations. We have provided a link to the full device manual and the Samsung Support Team if you are ever curious about potential additional capabilties with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds
on October 14, 2024
Posted by: Replicanhypo
[This review was collected as part of a promotion.] These headphones are very good. The ANC and passthrough is up there with some of the top end over ears I have. I have used these at the gym and can't hear anything if I don't want to. Used them grocery shopping. Lots of phone calls for hands free around the house. These were definitely made to compete. Battery life is also excellent no matter what. I did have a ear tip rip but they gave me a new set within a week.
Value
4
Response from Samsung USBy Social Commerce, November 27, 2024
Hi there Replicanhypo, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are thrilled to hear you are so thoroughly enjoying the use of your earbuds for a range of daily tasks. We have provided a link to a video to help you change the ear tips in future with ease if you need. We appreciate you being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Written by a customer while visiting Samsung US
Customer Rating
5
Work fantastic
on October 14, 2024
Posted by: CreepyLivingShadow
[This review was collected as part of a promotion.] My singular nitpick is that I wasn't sure how to pair them exactly when I first got them. You open the case and check your phone. The controls also seemed slightly confusing. But that said - these things are great
Honestly, Bluetooth has come a long way. The sound quality for how tiny and wireless these are is genuinely really really good. They honestly sound fantastic. They fit in my ear just fine. The battery life isn't too bad. They're very portable.
All in all, I recommend them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection are Buds3 Pro
on October 14, 2024
Posted by: Lord1nahiy
[This review was collected as part of a promotion.] These are the best pair of earbuds ever
Perfect fit
Perfect sound quality
Aesthetic
Durability
Battery life etc etc
Perfect fit
Perfect sound quality
Aesthetic
Durability
Battery life etc etc
Just blown away. Can't live without them !
And I have had every single buds since the original galaxy buds ! Which i still use for work .
Value
5
Written by a customer while visiting Samsung US