Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,102 Reviews)
Open Ratings Snapshot
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,524
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Good not bad
on October 14, 2024
Posted by: Design
from Boston
Expertise:Intermediate
Verified Purchase:Yes
I like the old bud 2 pro much better. But this is not bad only issue for me is the stems
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, October 15, 2024
Hi there Design, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you have the best possible experience with your chosen device. We have provided a link to the full device manual to help you with all of the settings and capabilities. We have also provided a link to the Samsung Support Team of answer any questions and offer assistance with any features of your devices. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My review
on October 14, 2024
Posted by: Donna S
from Cape May Court House, NJ
Verified Purchase:Yes
Love these earbuds. The sound quality is amazing. The fit is perfect!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Silicone tips
on October 14, 2024
Posted by: Jose Resendiz
Verified Purchase:Yes
Not to pleased with the silicone tips and not being able to exchange them not helpful either
Response from Samsung USBy Social Commerce, October 15, 2024
Hi there Jose, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with the changing of the ear tips to help you get the ideal fit of your device. We have provided a link to a video to help you remove and change the ear tips to a size that best aligns to your ears. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience this frustration. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Earbuds Third Edition
on October 14, 2024
Posted by: Roddy
from Detroit, MI
Expertise:Expert
Verified Purchase:Yes
The sound far out ways the previous version. The style I'm still getting used to, but it's not that bad. I have to make sure to not cause feedback when removing or putting them in. I believe It happens when I cover the mic in error. Overall the buds were a great investment.
The case was a nice improvement despite the bulky size in comparison too it's predecessor.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, December 6, 2024
Hi there Roddy, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are thrilled to hear you are enjoying the enhanced audio quality of your earbuds, and are finding them to be an improvement from previous generations. You are correct that the feedback you mention can be caused by an obstruction to the mircrophone of your earbuds. We have provided a link to the full device manual to help you with the exact location of the microphone, and discover the full capabilities of your new device. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Them
on October 14, 2024
Posted by: Joec
from Bolton, Ms
Expertise:Expert
Verified Purchase:Yes
Love what all they can do. They fit really well. The color arevreally cool.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding Buds
on October 14, 2024
Posted by: Daddyben
[This review was collected as part of a promotion.] Upgraded from the Buds 2 pro and am nothing but amazed. I use the galaxy AI to help with music and the noise cancelation is astounding. It is a big boon to life at work, home, and working out as far as listening to music goes. The sound quality on calls is awesome and people can't even tell I'm using them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Buda3 pro
on October 14, 2024
Posted by: Nava
from Fl
Expertise:Intermediate
Verified Purchase:Yes
Cómodo no molestan oído y d buen sonido d calidad yo lo uso con mi tab s9 ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Discharge too quickly when unused
on October 14, 2024
Posted by: Electrical_Engineer
Verified Purchase:Yes
I have four pair, two white and two silver. All of them noticeably lose battery charge after two or three days with the case closed and not being used at all. The earbuds and the case in 24 hours can be down to 89% for the case and 100% for the earbuds. After 3 days the case for all of them, unused is around 50% or lower and the earbuds might be 80% or less. This requires regular charging which is going to wear out the batteries sooner than if the buds and cases could retain their charge.
Response from Samsung USBy Social Commerce, October 15, 2024
Hello there Electrical_Engineer, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the battery and reliability of your earbuds are to you every day. We have provided a link to an article to help you with the battery of your earbuds, and another to the Samsung Support Team. These experts can work with you on any aspect of your device you believe may not be operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
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