Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,441 Reviews)
Open Ratings Snapshot
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product. 
(
3,497 out of 4,512
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Awesome product
on October 14, 2024
Posted by: Richtown
[This review was collected as part of a promotion.] Being able to live translate different languages with GalayAI is game changing! Every component and feature is a clear upgrade from last generation galaxy buds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Make the world disappear
on October 14, 2024
Posted by: PeaceAndQuiet
[This review was collected as part of a promotion.] These have the absolute best noise cancelling feature that I've experienced. I wear them while working and even with nothing playing, the ambient noise just fades away; it's so nice and helps greatly with focus. Galaxy AI makes Connectivity is great and easy, and the realizes the difference between ambient noise and actual conversation.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 29, 2024
Hi PeaceAndQuiet, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We couldn't be happier to hear you are so pleased with the features and daily use of your new earbuds. We have provided links to the full device manual to help you discover the full capabilities and also a link to the Samsung Support Team if you ever have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great update from the last generation
on October 14, 2024
Posted by: TMoney
[This review was collected as part of a promotion.] Great product update! I've had at least 3 other buds products over the years and I am impressed with leap forward this year. I use them for calls for work and music and have 0 complaints and battery life is great. Combined with my Samsung 24 ultra with Galaxy AI has been a great treat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Well They're Something
on October 14, 2024
Posted by: Relax2Sublime
[This review was collected as part of a promotion.] These buds do work... but they are definitely stages backwards of most previous versions of buds.
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, October 16, 2024
Hi there Relax2Sublime, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro. We would love to help you align the settings and features of your earbuds to your preferences. Without knowing what features are not aligning to your expectations, we have provided links to the full device manual and the Samsung Support Team to assist you at your convenience. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the new features
on October 14, 2024
Posted by: Dave23
[This review was collected as part of a promotion.] The Google assistant work great with those headphones .the new volume features is great and the message read feature is one of the best
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best in AI
on October 14, 2024
Posted by: Galaviz07818
[This review was collected as part of a promotion.] It's the best purchase I've ever made since my work makes a lot of noise and with active noise cancellation and adaptive cancellation they're very good and timely to do a very good job and protect my ears.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good upgrade from Pro 2
on October 14, 2024
Posted by: JoshlovesSamsung
[This review was collected as part of a promotion.] Enjoying the upgrade. Miss some of the controls from the prior models but very comfortable.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 29, 2024
Hi there JoshlovesSamsung, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are pleased with the upgrade from previous earbuds. Without knowing what controls you are missing, we have provided links to the full device manual and the Samsung Support Team to help you best align your earbuds to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great headphones
on October 14, 2024
Posted by: Stormaqua
[This review was collected as part of a promotion.] The music sounds good I like that the app has custom eq settings. They sound great, look amazing because of the lights on the buds themselves, but my favorite feature is voice command it's so fast, responsive, and seamless 95% of the time. I think when you consider the features, specs, and price point vs other headphones within the price range it's safe to assume that you can't go wrong with this purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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