Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,441 Reviews)
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Nava
from Fl
Expertise:Intermediate
Verified Purchase:Yes
Cómodo no molestan oído y d buen sonido d calidad yo lo uso con mi tab s9 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Electrical_Engineer
Verified Purchase:Yes
I have four pair, two white and two silver. All of them noticeably lose battery charge after two or three days with the case closed and not being used at all. The earbuds and the case in 24 hours can be down to 89% for the case and 100% for the earbuds. After 3 days the case for all of them, unused is around 50% or lower and the earbuds might be 80% or less. This requires regular charging which is going to wear out the batteries sooner than if the buds and cases could retain their charge.
Response from Samsung USBy Social Commerce, October 15, 2024
Hello there Electrical_Engineer, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the battery and reliability of your earbuds are to you every day. We have provided a link to an article to help you with the battery of your earbuds, and another to the Samsung Support Team. These experts can work with you on any aspect of your device you believe may not be operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Buds 3 pro are my go to
on October 14, 2024
Posted by: F15mechanic63
[This review was collected as part of a promotion.] I just like everything that my Galaxy Buds 3 Pro does for me. I'm retired and love that I can use my buds paired with my S23 Ultra and my 50" Class QLED 4K Q60C. After years of working on aircraft and in a factory, I am able to hear perfectly when pairing to both devices. On the road, it makes it even easier to communicate with my family and friends. Thank you, Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Easy listener
from Md
Expertise:Intermediate
Verified Purchase:Yes
The earbuds in my view are well worth the price and the entire process was easy and required little effort on my part. From the beginning with the online chat to the purchase process, it was a good experience for a change. Thank you, keep up the good work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John Walker
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Samsung needs to put memory ear tips or wing on their buds so the ear buds don't fall out when your ear sweat a bit. Not a fan of the styling either.
I would recommend this to a friend!
Features
5
Performance
4
Design
2
Value
4
Response from Samsung USBy Social Commerce, December 6, 2024
Hi there JTMAN, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the ideal fit of your earbuds is to you for a range of different tasks and activities every day. We have provided links to an article to help you with the placement and another to help you change the ear tips to the best size for your ears. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Alex
Verified Purchase:Yes
Ergonomic Design: Samsung earbuds are typically designed to fit comfortably in your ears, even during extended wear.
Secure Fit: The included ear tips and sometimes wing tips help ensure a secure fit, preventing the buds from falling out.
Secure Fit: The included ear tips and sometimes wing tips help ensure a secure fit, preventing the buds from falling out.
Written by a customer while visiting Samsung US
Posted by: Billythemountain
from Peoria AZ
Expertise:Intermediate
Verified Purchase:Yes
Love the new Buds3 Pro. Great design, great sound, great features. Love the voice commands hands free.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Fort Myers Florida
Expertise:Beginner
Verified Purchase:Yes
They were i hoped excellent unfortunately they would not stay in my ears
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US