Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,441 Reviews)
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Shane
Verified Purchase:Yes
These are very good, so much better than the second version
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Jeremy
from Iowa
Expertise:Expert
Verified Purchase:Yes
They're ok. Using the button on the buds is not convenient, mor consistent for me
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 15, 2024
Hi Jeremy, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand that the new design of these earbuds and change to the touch settings can take some time to adjust to as you begin to use thse earbuds. We have provided links to the full device manual and the Samsung Support Team. These resources can help you align the settings to your preferences and needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Linus13
from Pembroke Pines, FL
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are falling out several times every day I use them at the golf drive range, no matter what tip size I use
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 15, 2024
Hello Linus13, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have your listening experience interrupted by the earbuds not staying in place. We have provided a link to an article to help you with the placement. If you haven't done so already, we also recommend doing a fit test while you are connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A high-quality headset with one minor drawback.
on October 11, 2024
Posted by: Lorenzo
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
The audio quality and design are excellent, and the lightweight construction ensures a comfortable fit. The connection is stable and reliable. However, it would be beneficial to have the option to activate the light from within the Wear APP, as it can be challenging to activate it from the stem at times. Despite this minor inconvenience, the headset offers an impressive battery life and overall performs exceptionally well.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most comfortable quality of sound you need!!!!
on October 11, 2024
Posted by: Dina
from Dayton OH
Expertise:Expert
Verified Purchase:Yes
Fantastic earphones. Great sound quality. It's nice it can repeat to you the notifications you get that you set. It will even read a detailed message. They last longer than the other Galaxy buds but not by much. I wish they would last for at least 6 hours of music listening. They do charge pretty quickly. Overall fantastic buy!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Rochester ny
Verified Purchase:Yes
Great quality and sound. The best earbuds ive ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love them because they're great
on October 11, 2024
Posted by: JJJUANmmm
[This review was collected as part of a promotion.] Love the sound, the sleek look and fast compatibility with my s24 ultra. Great bass and loud quality in sound.
Value
5
Written by a customer while visiting Samsung US
Posted by: Alexander G
from Los Angeles California
Expertise:Expert
Verified Purchase:Yes
Me facinaron, exfelente sonido, no se me caen del oido hasta salgo a correr con ellos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US