Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,102 Reviews)
Open Ratings Snapshot
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,524
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Could be better
on October 10, 2024
Posted by: Rayan
from Boston
Expertise:Intermediate
Verified Purchase:Yes
Design is okay, sound is definetly better than 2 pro. Sometimes it gets disconnected for nanoseconds.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 22, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Rayan! We're thrilled to hear that you find the sound quality even better than the Buds2 Pro. With features like Adaptive Sound and 360 Audio, our goal is to provide an immersive listening experience that enhances your enjoyment. 360 Audio delivers a surround sound experience, creating a more immersive environment while you enjoy media. Additionally, you can set it to automatically adjust the direction of the sound based on your head movement. We appreciate your feedback on the design as well. We strive to create earbuds that are not only comfortable but also stylish and functional for everyday use. Regarding the brief disconnections you mentioned, our team is committed to improving connectivity with regular software updates. We encourage you to ensure that your buds are up to date with the latest software updates. You can also reset your buds as this can help improve the functionality. If you have any questions or want assistance, please reach out to us at Samsung Support. Your insights are invaluable to us, and we’re grateful to have you as a part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb Software and Hardware
on October 10, 2024
Posted by: 0x8500
[This review was collected as part of a promotion.] The new design fits comfortably in my ears without inducing any itching or irritation compared to the Buds2 Pro, the accompanied ANC is far better than the previous generation, the high end codec is a welcome addition, and overall experience is second to none in my opinion.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good quality, iffy fit.
on October 10, 2024
Posted by: Isaiah
Expertise:Intermediate
Verified Purchase:Yes
The earbuds themselves are great, good acn, and the ambient sound makes it feel as if the earbuds are just not there, however as most people say the fit is a hit or miss, it's both for me, the earbuds fit perfectly on my left ear, however it doesn't fit quite well on my right ear, whenever I sleepcwith them on I always wake up at around the same time to my right earbud somewhere on my bed. But besides fit, it's pretty good.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Falling out.
on October 10, 2024
Posted by: EMAN
Verified Purchase:Yes
Perfect in almost every way. They just don't stay in my ear. Verry well the pro 2 did better.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Tough to sunk with watch
on October 10, 2024
Posted by: JayP
Expertise:Intermediate
Verified Purchase:Yes
A little hard to sink with new samsung watch. I will try and figure out later
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, October 14, 2024
Hi there JayP, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are always happy to assist our customers with any frustration that is occuring with their device and help you have the best experience possible. We have provided a link to an article to help you troubleshoot the Bluetooth connection of your earbuds. We have also shared a link to the Samsung Support Team if this matter continues or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Doesn't hurt my ears.
on October 10, 2024
Posted by: TrekDomane23
[This review was collected as part of a promotion.] I am a cyclists and also work out. The Galaxy AI is very handy when I'm in the middle of my session.
I can also have ambience sound on when riding on streets. Keeping me safe. Plus noise canceling when home listening to my music.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Eargasms
on October 10, 2024
Posted by: Rob_Wm
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
This is by far the best earbuds from Samsung. The sound is great, the fit is organic and the look is chic!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Alright for the price
on October 10, 2024
Posted by: Rg619
from San diego, CA
Expertise:Intermediate
Verified Purchase:Yes
Sounds is good, price is okay, fit needs to be improved.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, October 14, 2024
Hi there Rg619, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the fit of your earbuds are to you and we would love to help you troubleshoot this matter and experience the full functionality of your device. We have provided a link to an article to help you with the placement and a video to help you change the ear tips to the size that best aligns to your ears. We also recommend performing a fit test with your earbuds while you are connected to the Samsung Wearables App. We have lastly, provided a link to the Samsung Support Team if you continue to experience this frustration or have any questions about your Samsung products.Thank you for being a Samsung customer.-Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Written by a customer while visiting Samsung US
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