Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Incredible Sound and Intelligent Features
on June 30, 2025
Posted by: Dillpickle
[This review was collected as part of a promotion.] I've been thoroughly impressed with the Galaxy Buds Pro. They have seamlessly integrated into my daily routine, from taking work calls to streaming music at the gym. The sound quality is exceptional, providing a rich and immersive experience whether I'm listening to podcasts or gaming. The Active Noise Cancellation is fantastic for helping me focus in loud environments.
What really sets these apart is the integration with Galaxy AI. Features like Live Translate have been surprisingly useful when watching foreign films. The intelligent switching between my Samsung phone and tablet is effortless. These earbuds have genuinely improved how I interact with my devices for both work and entertainment, offering comfort and reliability all day long.
What really sets these apart is the integration with Galaxy AI. Features like Live Translate have been surprisingly useful when watching foreign films. The intelligent switching between my Samsung phone and tablet is effortless. These earbuds have genuinely improved how I interact with my devices for both work and entertainment, offering comfort and reliability all day long.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Device
on July 1, 2025
Posted by: 94JJ94
[This review was collected as part of a promotion.] I've been using this almost a year now and I'm still satisfying experience. It's a nice headphone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They're ok...
on July 1, 2025
Posted by: Mauryce9941
[This review was collected as part of a promotion.] Don't care much for how slick the case is, I've dropped it a few times. Also, buds aren't that easy to put into the case. I liked the Buds 2 Pro functionality better.
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Mauryce! We really appreciate your feedback regarding the buds and the case as well. We redesigned the shape of the Buds to provide the snuggest fit ever, allowing you to listen in comfort no matter where you are. We also want to highlight the unique Blade Lights we have added to these Buds, which are designed to make your listening experience not just functional but also stylish. Regarding the case, we appreciate your feedback. To ensure you can easily place the earbuds back in, just position each bud into its corresponding slot, making sure the stems are facing down. When you close the lid, it will secure them nicely. Your experience is very important to us. If you have any more concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound
on July 1, 2025
Posted by: BigBelovedHead
[This review was collected as part of a promotion.] I've owned all models of Galaxy Buds and this has been the best earphones. Great sound and it is very comfortable to wear for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They're ok
on July 1, 2025
Posted by: Candygirl
[This review was collected as part of a promotion.] I have a hard time with them staying in no matter what size of the covers I use, they just keep slowly sliding off, other than that they're ok, except sometimes I have a hard time getting them to charge.
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Candygirl! We understand that you had some concerns about the buds not staying in place, and you're facing charging concerns as well. To help you achieve a better fit, we’ve included a link at the end of this response that provides useful tips and guidance. Additionally, please ensure that the charging contacts are clean and free of any debris, as this can help improve the charging performance of your earbuds. If you have any further questions or concerns, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4
These are an upgrade to Buds 2 pro
on July 2, 2025
Posted by: GKK717
[This review was collected as part of a promotion.] These Galaxy Buds 3 Pro with the Galaxy AI are definitely an upgrade in many ways to Galaxy Buds 2 Pro. They fit better, the sound is really good, I kind of prefer the sound of the Buds 2 Pro, but these have their own qualities that make them better. There are some new controls that allow you to maximize you're listening experience. I'm only taking one star because I am not crazy about the touch controls, but that is where the Galaxy AI can make up the difference. Solid choice if you're looking to upgrade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds
on July 3, 2025
Posted by: 2mart2
[This review was collected as part of a promotion.] These Galaxy are amazing both their audio quality and their design, the Galaxy AI has been very helpful to me, especially in translation.
Value
5
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for your review of the Galaxy Buds3 Pro! We're so happy to see that you love their audio quality and design. It's great that the Galaxy AI has been helpful for you, especially with translations. We're glad to see that you appreciate the real-time conversations in different languages! With the Interpreter app, you can enjoy continuous in-person conversations or lectures and receive quick translations directly through your buds. Plus, the text transcript that accompanies the translation makes it even easier to follow along. If you ever need any assistance or have any questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jesse
Verified Purchase:Yes
The ear buds keep failing out my ears. No return package provided.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, July 3, 2025
Hi Jesse! Thank you for your review of the Galaxy Buds3 Pro. We want to make sure you're getting the best experience with your buds. Choosing the right size ear tips is key. With the variety of sizes available, the snug fit minimizes sound leakage and maximizes audio quality. When inserting the earbuds, don’t forget to check for the directional markings—"L" for the left and "R" for the right. Make sure the letters are facing you as you insert them, and angle them slightly so that the microphone points towards your mouth for optimal clarity. Also, consider using the earbud fit test available in the Galaxy Wearable app if you haven't already. It can help ensure you're getting the perfect fit. If you have any further questions or need assistance, feel free to reach out. -Kelvin
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Written by a customer while visiting Samsung US