Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,441 Reviews)
Rating breakdown 13,441 reviews
5 Stars
9,178
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Overall Good Experience
on October 9, 2024
Posted by: goldnjohn
[This review was collected as part of a promotion.] I have been using Galaxy Buds 3 Pro for two months, and it has been a pleasant experience. The Buds are so good overall. They are much better and better built than all of the buds I've used before.
The buds are so comfortable that I've been wearing them for extended hours without hesitation. Another reason is the Galaxy AI adaptive noise cancellation. I never have to remove the buds when having small talk and discussing. Galaxy AI has been more helpful in separating surroundings and music, so we can hear the surroundings clearly without compromising music.
The voice commands make it so easy to switch between songs. It is fast and responsive. It detects right before I finish my sentence and completes the action, which I really admire.
It would be better if Buds 3 Pro had automatic switching between non-Samsung devices because I see myself using different things over the days, switching between Windows, Mac, Samsung phones, and so on. Though the easy connectivity helps fast connections, it would be better if the buds switched between devices that play sound, reducing extra steps to go to Bluetooth settings and connect.
Overall, I have enjoyed this product. It is one of my favorites. The sound quality, call quality, battery, fit, head tracking, and so on—all the features contribute to a premium experience. I am so happy to have purchased Galaxy Buds 3 Pro.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Airbud 3 Pro 🎧🎶 #NewRelease #TechGadget #Wireles
on October 9, 2024
Posted by: Nooristani
from Missouri
Expertise:Expert
Verified Purchase:Yes
The products are of exceptional quality, and the voice cancellation feature provides remarkable comfort in crowded environments. Overall, I am highly satisfied with the performance and functionality of the products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shae
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
I love the sound the design is beautiful! There a must have!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mehmet
from PA
Expertise:Expert
Verified Purchase:Yes
My best business partner :) Soft,rapid and smart
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ben Z
from Oklahoma
Expertise:Expert
Verified Purchase:Yes
The rubber surround that goes in your ear. the ear tips falls apart. it does not hold up, mine broke off after 2 weeks renders it useless. you can't put it back. Got some aftermarket ones they're okay but Samsung doesn't sell extra ear tips
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 14, 2024
Hey there Ben Z, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds are and the durability of your ear tips for a secure fit. We have provided a link to a video to help you change these with ease. We have also provided a link to the Samsung Support Team if you would like to discuss this matter further. We appreciate you beiing a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: TheOG
from Minneapolis,MN
Expertise:Intermediate
Verified Purchase:Yes
Great fit, sound quality is amazing. I love how it cancels background noise.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great but fit isn't.
on October 10, 2024
Posted by: Nick
from New Jersey
Expertise:Expert
Sounds really good. I am a fan of the design but you get 2 stars knocked off for comfort and fit. The seal isn't as good as it should be and Samsung should send a lot more additional ear piece options to help with that for the price
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 14, 2024
Hey there Nick, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the seal and secure fit of your earbuds are to you every day, and we would love to help you troubleshoot this matter. We have provided a link to an article to help you with the optimal placement of your earbuds. We also recommend doing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have lastly shared a link ot the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: JayR
from Jersey City, NJ
Expertise:Expert
Verified Purchase:Yes
Love them. Super comfy and they work amazingly. Translate mode is super easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US