Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,442 Reviews)
Rating breakdown 13,442 reviews
5 Stars
9,179
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Regretful
from California
Expertise:Expert
Verified Purchase:Yes
Here is how I would rate the things I find important.
Sound quality - 4 stars
Comfort - 3 stars
Noise reduction - 3 stars
Controls - 0 stars.
Sound quality - 4 stars
Comfort - 3 stars
Noise reduction - 3 stars
Controls - 0 stars.
The pinching and stuff is far too cumbersome. What is wrong with taps? Everyone else uses taps. You have to stop what you are going and gently grab the thing and pinch in just the right place. TERRIBLE! I would return them if it wasn't such a pain.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 10, 2024
Hey there, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you are pleased with the audio quality, comfort, and ANC feature of your earbuds. For the touch settings we would love to help you troubleshoot this experience. We have provided a link to the full device manual to help you adjust the settings and discover the voice activated options that can also be used with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Diego
from Utah
Expertise:Intermediate
Verified Purchase:Yes
I love the new earbuds the sound the noise cancelation better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tina
Verified Purchase:Yes
The sound is impressive and the noise cancelation is good too.
Written by a customer while visiting Samsung US
Posted by: Espada
Verified Purchase:Yes
I love it,, way better than pervious gen & now I can say this headphones can be with the top brands
Written by a customer while visiting Samsung US
Posted by: Edward
from White Plains, NY
Expertise:Expert
Verified Purchase:Yes
I don't think the money I spend buying this product make it a good purchase
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, October 10, 2024
Hey there Edward, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand wanting to feel that you have made a good purchase with your earbuds and have a great uninterrupted listening experience. We have provided a link to the full device manual tohelp you discover the full capabilities of your new earbuds. We have also provided a link to the Samsung Support Team if you have any questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Adam
from New Jersey
Expertise:Expert
Verified Purchase:Yes
I find that the Buds3 Pro fall of my ears a lot more than the Buds2 Pro. That's the only issue I have with them. Everything else is 10/10. Sound quality, durability and the battery case I think is an improvement.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Andrew
from Ravenna Ohio
Expertise:Intermediate
Verified Purchase:Yes
Almost bought Sony due to the recall, glad i didn't
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Phuong Le
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
Love the sound. The sound is much better than Airpods Pro 2. The sound from some songs comes out better than Bose QuietComfort Ultra earbuds, and some songs the sound from Bose is better.
They're very comfortable and much more comfortable than Airpods Pro 2 for sleeping. I need the ANC earbuds while sleeping to block the noise from my partner's snore. That's why I replaced 2 pairs of Airpods Pro 2 with 2 pairs of Samsung Buds3 Pro for sleeping and another pair for the gym to take turn with my Bose QuietComfort Ultra earbuds and Bose Quietcomfort headphones. I don't like Sony because of the bean shapes.
What I don't like:
I need good ANC earbuds to block the noise from snores, but it's very disappointing because they only REDUCE the noise, not block it, so sometime I still have to put the Bose QuietComfort Ultra earbuds to block the noise, but they're not as comfortable as these Samsung Buds3 Pro. I even could hear his breaths. I really hope Samsung could fix this issue with updates soon.
Colors: I wonder why Samsung only has 2 boring colors for these earbuds. I've bought several Bose QuietComfort earbuds and headphones because of the colors. I hope Samsung will give more colors for these earbuds soon, so I'll be willing to buy more pairs.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US