Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,442 Reviews)
Rating breakdown 13,442 reviews
5 Stars
9,179
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: tellmechris
from Monterey,California
Expertise:Intermediate
Verified Purchase:Yes
Outstanding sound with great look and feel if you have old Galaxy buds and have been debating to switch just do it and you will NOT regret it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Leonardo
from New York City
Verified Purchase:Yes
excellent buds , sound quality , comfort quality , is the best buds from Samsung Galaxy line
true comfort sound levels
true comfort sound levels
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SA For Samsung
Verified Purchase:Yes
So Happy this is made in South Korea and not in any western country.
Written by a customer while visiting Samsung US
Posted by: Carlos L
Verified Purchase:Yes
good service and excellent product. !!!!!!!!!!!!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Colton king
from Tonopah Arizona
Expertise:Intermediate
Verified Purchase:Yes
Its very nice earbuds and sound quality the only thing I didn't like was the case scratches pretty easily, other then that love to product!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, January 17, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Colton. We are thrilled to hear that you love the sound quality, as it is designed to deliver an outstanding listening experience. Regarding your concern about the case scratching easily, we understand that accidents sometimes happen. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you would like some assistance with this, we recommend reaching out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Cordre
Verified Purchase:Yes
The Galaxy Buds3 Pro's work as described & designed. I deducted 1 ⭐️ nref2 the EarTip Fit, which in turn doesn't create a proper seal than ends up effecting the ANC. I typically buy & use 3rd Party Triple Flange EarTips with ALL my Samung EarBuds( Buds
Pro & Buds2 Pro's ) because of the Seal & the assist it creates with the ANC. The New design make this impossible currently due to the size if the EarTip Connector( for the lack of its official term ). I personally find that Bullet/Cone Shaped EarTips create a better Seal which in turn improves on the EarBuds Performance regardless of Brand. Samsung should create different Shape EarTips as an Accessory & Colors( makes Dark Colored Buds easier to find IF & When dropped in areas not well lit ) too IF you don't want to include them in the Package.
Pro & Buds2 Pro's ) because of the Seal & the assist it creates with the ANC. The New design make this impossible currently due to the size if the EarTip Connector( for the lack of its official term ). I personally find that Bullet/Cone Shaped EarTips create a better Seal which in turn improves on the EarBuds Performance regardless of Brand. Samsung should create different Shape EarTips as an Accessory & Colors( makes Dark Colored Buds easier to find IF & When dropped in areas not well lit ) too IF you don't want to include them in the Package.
Written by a customer while visiting Samsung US
Posted by: RonM
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
The best ear buds I've ever owned. I highly recommend them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great audio performance, poor ability to connect
on October 3, 2024
Posted by: Edward L
from va
Expertise:Intermediate
Verified Purchase:Yes
Oftentimes need to re-connect manually instead of automatically. My airpods pro 2 connected more seamleslly with my devices. I have a samsung phone and macbook pro.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, January 17, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Edward. We’re excited that you are exploring their features and love the audio performance. To enhance your connection experience, we recommend keeping your Buds updated with the latest firmware through the Galaxy Wearable app. If you’re looking for a more seamless reconnection, try resetting your Galaxy Buds3 Pro by placing them in the case and closing the lid for at least 7 seconds before reconnecting. Additionally, clearing the Bluetooth cache on your Samsung phone can optimize connectivity by going to Settings, then Apps, selecting Show system apps, tapping on Bluetooth, and clearing the cache. Lastly, ensure that Bluetooth is enabled and your devices are discoverable when connecting. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US