Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,442 Reviews)
Rating breakdown 13,442 reviews
5 Stars
9,179
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Samsung Guru
Verified Purchase:Yes
Just like every other samsung ear bud, these are designed to drop every single time you try to hold them. As well as getting in and out of the case is hilarious to watch. Earbuds do what they should, but they are absolutely horrendous to use.
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 9, 2024
Hello Samsung Guru, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how valuable earbuds are to you every day for a range of activities and purposes. We would love to help you with any features that are causing frustration, and have provided a link to the full device manual and the Samsung Support Team to assist you in this matter. Thank you for being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Kenneth
Verified Purchase:Yes
I purchased the Buds3 originally but they wouldn't stay in my ear through daily house chores. Upgraded to the Buds3 Pro and they are working great (as intended). Easy out-of-the-box setup within the Samsung ecosystem. At times voice commands "turn off"; the option will be on, however, the Buds won't recognize the command even when spoken clearly in a quiet environment. Placing them back in the case and removing them "resets" them or something but has worked anytime I've had the issue. I noticed this happens often when I remove them (for whatever reason) then place them back into my ear. Overall, I would highly recommend the Buds3 Pros.
Written by a customer while visiting Samsung US
Posted by: ScottinMA
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
I've been using these Buds Pro 3 for a week or so.
I like them! They fit well and sound great! Both music and phone calls!
I am very glad that I upgraded to these Buds Pro!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Akash
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds. Sound quality is amazing for the price. I love the blade lights. The only issue I have is the angle of the buds sitting in the case; I will have to flip the buds every time I take them off the ear before inserting them in the case. I wish the buds could be placed in smoother than that.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I HAVE BEEN WAITING A LONG TIME FOR THESE EARBUDS.
on October 3, 2024
Posted by: Syncere101
from NEW YORK, NY
Expertise:Beginner
Verified Purchase:Yes
I love these earbuds I sometimes forget I'm wearing them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Eric
Verified Purchase:Yes
They sounds real good. But they don't stay in your ear all the time
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: KMars
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great but the fit in ear is unstable
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, October 9, 2024
Hey KMars, thank you for your thoughts about your Samsung Galaxy Buds3 Pro with us. We love hearing you are happy with the audio quality of your earbuds, and we would love to help you get the amazing fit and help you have the best experience possible with your device. We have provided a link to an article to help you with the fit, and would do a fit test in the Samsung Wearables App at your convenience for assistance. We have also shared a link to the Samsung Support Team for additional assistance if this continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Colette
Verified Purchase:Yes
I love the sound and the comfort. I have had a number of other models from various companies, this is a favorite.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US