Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,442 Reviews)
Rating breakdown 13,442 reviews
5 Stars
9,179
4 Stars
2,194
3 Stars
950
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Debs
from Winfield, KS
Expertise:Beginner
Verified Purchase:Yes
I love it. Works perfectly fine. It's my first time buying an expensive earbuds
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bruno R
from Upper Darby, PA
Expertise:Expert
Verified Purchase:Yes
I love these headphones! A tremendous step up from the buds 2. The mic is great for phone calls even in noisy areas. I use my electric shaver while on the phone and the person on the other end only hears me for the most part. The sound when playing music is amazing. It's immersive. The fact that it comes with it's own carrying case is anther great point. These galaxy buds 3 pros are well worth the price point. They remain in my ears fr the most part. The begin to slide out when you sweat or they are coated in a thin layer of ear wax. I clean mine regularly to prevent them from slipping out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Erik
from Florida
Expertise:Expert
Verified Purchase:Yes
The best earbuds I've ever had. They sound amazing and mics on them make the phone calls very pleasant for the other sound as they don't pick up any background sounds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevg
from Tx
Expertise:Intermediate
Verified Purchase:Yes
Awful. Piercing loud whistle noise at times, no matter gow careful i am and try to adjust the way i held, inserted, and adjusted the right bud. Noise so loud, it caused me to lose hearing for a bit.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hey there Kevg, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not operating as expected or intended. We have provided a link to an article to help you troubleshoot the audio quality at your convenience, and also provided a link to the Samsung Support Team. These experts can work with you one on one to ensure your new earbuds operate as intended. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Elena
Verified Purchase:Yes
I am amazed!!! I am so satisfied with my Buds3 Pro, the best inversion, ever, highly recommended
Written by a customer while visiting Samsung US
Posted by: Ana R
Expertise:Intermediate
Verified Purchase:Yes
No worth the price . Quality could be better also sometime it doesn't fit
No, I would not recommend this to a friend.
Features
1
Response from Samsung USBy Social Commerce, October 9, 2024
Hey Ana R, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love nothing more than to help you have the best experience with your earbuds and troubleshoot any features that may be causing frustration. We have provided a link to an article to help you with the placement for an ideal fit, and recommend performing a fit test with your earbuds while you are connected in the Samsung Wearables App. We have also shared a link to the full device manual for your earbuds to help you discover features and functionality that will enhance your experience and align the settings to your needs and wants. We have also provided a link to the Samsung Support Team if you have questions or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Elizabeth
from Michigan
Expertise:Expert
Verified Purchase:Yes
These are great they stay in my ears and the sound is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beats all other high-end earbuds & headphones.
on October 2, 2024
Posted by: Anonymous
from Boston, USA
Expertise:Expert
Verified Purchase:Yes
The sound quality is good as Bose, but these Samsung Galaxy Buds3 Pro has more and better features than Bose's. You can set the Buds3 to adjust the sound as the environment changes. For example, if you start talking to a person nearby, it decreases the ANC so that you can hear the other person.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US