Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Great headphones
on June 12, 2025
Posted by: Modelq
[This review was collected as part of a promotion.] Ease of use is great. Sound quality is good. Phone conversations are clear both ways
Value
3
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We’re elated to see that you find them easy to use and that the sound quality meets your expectations. It’s also great to know that you enjoy clear phone conversations, as that’s exactly what we aimed for. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. We’re here to help you get the most out of your experience. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 3 Pro Earbuds
on June 13, 2025
Posted by: TheRob
[This review was collected as part of a promotion.] I love using my galaxy 3 pro earbuds! They look really cool. They fit. Well, I love using the AI app with them they respond as soon as I'm done talking. I can hear everything when I have the ambient noise on or off. There's just a really great set of earbuds, and i'm probably gonna get another pair of soon, just so I can have one for work.And one for play!!
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your amazing review of the Galaxy Buds3 Pro, Rob! We're excited to see that you love their cool design and comfortable fit. It’s awesome to see that the AI features enhance your experience by responding instantly. The ability to hear everything clearly with the ambient noise feature truly sets these buds apart. We’re excited that you're thinking about getting another pair! Having one for work and one for play sounds perfect! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great set of buds
on June 13, 2025
Posted by: DaveMcD
[This review was collected as part of a promotion.] Invested in these a few months ago. Cost was a little on the expensive side but never once do I regret the purchase. I wear these on my commute and when I travel and they are fantastic. The AI with the use of adaptive sound is a game changer.
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Dave. It’s great to know that you enjoy using them during your commute and travels! We're glad you find the adaptive sound feature to be a game changer. We designed it to enhance your listening experience in any environment. We hope you continue to love your buds. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
really cool product, but fall off often
on June 13, 2025
Posted by: Yiiiiii
[This review was collected as part of a promotion.] I’ve been using the Samsung Buds 3 Pro for a few weeks now, and there’s a lot to love—especially the AI features and the LED light. The AI-powered noise cancellation and smart ambient mode feel incredibly intuitive, adapting to my environment almost seamlessly. The LED light is a surprisingly useful touch—not just aesthetic, but also functional when locating them or checking status at a glance.
That said, the fit has been a recurring frustration. Despite trying all the different ear tip sizes, they just don’t stay in securely. Whether I’m walking or just shifting my head, they tend to slip out, which makes them hard to trust for workouts or even casual wear. It's a real letdown, especially considering how advanced and premium the rest of the experience feels.
If Samsung could improve the fit in future iterations, these would be near perfect. For now, I love the tech, but the comfort and security aren’t quite there yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Friends
on June 14, 2025
Posted by: Mike
from Maine
Expertise:Expert
I have not reviewed the Pro 3 yet, but I am going to use this shout-out to the Galaxy Pro 2. I have had these for years and years. They have been nothing short of amazing in mud, welding, and gear oil. I have kept them in my left front pocket 24/7, other than to charge them. Their battery life is incredible, and they have never wavered in their performance. Now I am very excited and anxious to try the new Pro 3 series. If it is anything like these, we will all be very happy. Now I just have to work harder and get a few more jobs so that I can afford the new pair. I will surely be passing mine down to someone who does not have any. My last pair… I was in a store—this is a true story—grocery shopping, and there was a woman having problems with her phone; she couldn't hear. I asked her about earbuds; she always wanted some but didn't have a lot of money. I had just gotten my new ones, so I went out to my truck, met her in the parking lot when she came out, and asked her if she would like them. To this day, she and I talk through those earbuds, and we have become very good friends, just because of that friendship. I will certainly be passing on this set and hopefully creating another friend.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on June 14, 2025
Posted by: FurMomma04
[This review was collected as part of a promotion.] I love the quality of the sound and being able to have seamless access to phone calls. I do wish that the buds where stayed in the ears better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 Pro
on June 14, 2025
Posted by: Galaxy123
[This review was collected as part of a promotion.] Great audio quality. They're easy to connect. Have no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!
on June 14, 2025
Posted by: MaL123
[This review was collected as part of a promotion.] These buds are amazing and have a great sound the noise canceling is very good. We use these everyday for talking as well as for at the gym. They were great and any type of situation that I am using them for her music or talking, and then with the integrated Galaxy AI on the earbuds was just even better.
Value
5
Written by a customer while visiting Samsung US