Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,904 Reviews)
Rating breakdown 12,904 reviews
5 Stars
8,801
4 Stars
2,091
3 Stars
911
2 Stars
518
1 Star
583
78%of customers recommend this product.
(
3,489 out of
4,497)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Air pods of the future are here now!
on June 3, 2025
Posted by: ShimmiNYC
[This review was collected as part of a promotion.] Live translation is super fire. I speak Google! Understanding many different languages in NYC is clutch. I'm no longer an outsider in any sub country I go...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They work ok.
on June 5, 2025
Posted by: kyled911
[This review was collected as part of a promotion.] They work ok. I have a pair samsung won't replace but can't seem to fix. The noise cancelling goes out sometimes. Galaxy AI sucks.
Value
3
Response from Samsung USBy R&R Team, June 6, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It’s important to us that you have a great audio experience. The noise-canceling feature is designed to really enhance your listening, and we want to ensure you’re able to enjoy that fully. We also appreciate your feedback on Galaxy AI as well. Please reach out to us at Samsung Support so we can gather more details and assist you further. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Solid product
on June 7, 2025
Posted by: Ouroboros
[This review was collected as part of a promotion.] I traded in my Bud2 for the Buds3 Pro and couldn't be happier. The controls took some getting used to, but are a huge leap forward on an already solid product line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's Alright
on June 10, 2025
Posted by: MisterP
[This review was collected as part of a promotion.] The sound qaulity on these things is really great, but they have a really bad tendency to fall out of my ears due to the way they're designed.
I haven't used them with Galaxy AI yet because I don't care much for AI features but I'm sure they're convenient enough for whatever you want to do with it.
Value
3
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, MisterP! We’re pleased to see that you love the sound quality. We want you to enjoy every feature these buds offer, and a great fit is essential for that. Have you tried experimenting with the different ear tips that come with the buds? They can make a significant difference in comfort and stability. Also, be sure to check out the fit test in the wearable app. It can help you find the best fit for your ears. If you have any other questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Overall the perfect pair of earbuds
on June 10, 2025
Posted by: Kamigeru
[This review was collected as part of a promotion.] I use these mainly for work but they are daily drivers now once I heard the amazing sound these earbuds produce. The ai really is greatly utilized with these buds. The best sound on any earbuds I've tried.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding AI features.
on June 10, 2025
Posted by: Triniboy
[This review was collected as part of a promotion.] The h
ost of Galaxy AI features on this product is the main reason why I purchased this product. The ANC is phenomenal for an in ear product and the clarity when taking calls and listening to music or my audio books is amazing. I'm traveling this summer and can't wait to use the interpreter mode, I hope they function well. I love hands free voice control as it makes it easier for me control my phone and other smart devices around the house when my hands are dirty.
Great product. I actually have another pair as back up in case these get lost or damaged. With that being said one feature I would love to see is adding the beeping feature in Find My Buds to the case itself and make it so that you don't have to connect to the buds to use the Find My Buds feature.
Thanks,
Ron
Great product. I actually have another pair as back up in case these get lost or damaged. With that being said one feature I would love to see is adding the beeping feature in Find My Buds to the case itself and make it so that you don't have to connect to the buds to use the Find My Buds feature.
Thanks,
Ron
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product features excellent battery life
on June 11, 2025
Posted by: Mcgruff7391
[This review was collected as part of a promotion.] Great noise cancel the fit and sound are second to none love the clarity and fast charging
Value
5
Written by a customer while visiting Samsung US
Posted by: tingtingtong
from portland, or
Expertise:Expert
Verified Purchase:Yes
very bad connection.very bad connection.very bad connection.very bad connection.very bad connection.very bad connection.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly appreciate your feedback. If you're having trouble connecting your Buds to your phone, getting them to sync again is often a straightforward process. A quick restart of the earbuds, resetting the Bluetooth connection, or making sure the Galaxy Wearable app is updated can typically do the trick. Your experience matters to us, and we know how important it is for your audio to work flawlessly. To assist you further, we'll include a link at the end of this response for troubleshooting steps tailored for your Galaxy Buds3 Pro. If you have any more questions or need anything else, please feel free to reach out to us at Samsung Support. We’re here to help! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=If%20your%20phone%20cannot%20connect,will%20normally%20fix%20the%20issue.
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https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=If%20your%20phone%20cannot%20connect,will%20normally%20fix%20the%20issue.
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Written by a customer while visiting Samsung US