Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,444 Reviews)
Rating breakdown 13,444 reviews
5 Stars
9,180
4 Stars
2,194
3 Stars
951
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Alex
Verified Purchase:Yes
They're great, the features and have a cool design. My only take away is the fact that it's not that comfortable compared to the previous buds. With the previous I felt like I could wear them for 4+ hours. These fall out sometimes and 2 hours in they start to get annoying.
Response from Samsung USBy Social Commerce, October 8, 2024
Hey there Alex, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are pleased to hear you are enjoying the audio quality and new design of these earbuds. We would love to help you troubleshoot the comfort in the fit of your device. We have provided a link to an article to help you with the placement, and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if these resources do not help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: K Buzick
from Bismarck ND
Verified Purchase:Yes
Best buds I've had in a long time! Great fit, feels snug in my ear and doesn't feel like it'll fall out. Sound is amazing! Very happy with these! The only downside I've found is the switching of the tips. I immediately had issues with this and had to return them right away because the rubber portion of the tip broke. This is something that needs to be addressed. I even found a youtube video on how to properly remove them and it didn't work. Had to replace them.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Brian
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
These headphones don't seem to be any better than any of the previous models.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, October 8, 2024
Hi Brian, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important it is to feel that you have gotten the best device possible for your needs. We have provided a link to the full device manual to help you discover the features of your new device and align the settings to your preferences. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Frank
from Alberta
Expertise:Expert
Verified Purchase:Yes
Absolutely love them. There a good fit love that I can say commands love the calling quality and the voice canceling on them just perfect for what I need them to do
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vasectomy Bro
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
Love the ANC and auto switch function. Love voice controls.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Frank
from Ca
Expertise:Intermediate
Verified Purchase:Yes
They look cool, feel contfy. Sound is amazing. I love them.
Written by a customer while visiting Samsung US
Posted by: Brett B
from Manhattan, KS
Expertise:Intermediate
Verified Purchase:Yes
I really like these earbuds. They are quite the upgrade from my Galaxy Buds Live earbuds. I like the enhanced features, such as the ability to increase and decrease the volume with only one earbud in. They fit really well, and I tend to wear these for 8+ hours a day. They work well when working out, and I sweat like a stuck pig, so these get a bath and still stay in place. All in all I like them and highly recommend them to anyone looking for a new pair of earbuds.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Plushie101
from California
Expertise:Intermediate
Verified Purchase:Yes
Almost perfect! Sometimes the ai doesn't pick up when I say, "next song" when riding my electric scooter.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US