Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,449 Reviews)
Rating breakdown 13,449 reviews
5 Stars
9,182
4 Stars
2,196
3 Stars
951
2 Stars
526
1 Star
594
77%of customers recommend this product.
(
3,497 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kayy
from LA
Expertise:Expert
Verified Purchase:Yes
These are an awkward set of earbuds and a step down from the previous pair. The earbud controls are odd; the squeeze to pause and change music almost never works. And the slide up and down to increase and decrease the volume is fiddly and time consuming. Not only that, but when a bud slightly slips out of my ear, it pauses my music or switches my phone call to my phone's speaker, which is annoying. On the good hand, they're lightweight, sound good, and the active noise canceling is solid. Overall a downgrade though.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 26, 2024
Hi there Kayy, we appreciate your feedback on your Samsung Galaxy Budss3 Pro. We completely understand how important your earbuds are to you every day for a range of activities. We would love to help you with the fit and functionality of your earbuds, and have provided links to an article and the full device manual to help you at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: David
from Upstate New York
Expertise:Intermediate
Verified Purchase:Yes
I love the ear pods and the sound is good .i just have a problem with them staying in my ears . And i love that it lights up if you want , to me thats just a extra flex .
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound and Noice cancelling...Best one ever!
on September 25, 2024
Posted by: VIPUL
Verified Purchase:Yes
Everything is perfect....but just buds doesn't fit properly in my ears!!!
Written by a customer while visiting Samsung US
Posted by: Jasmine
from Birmingham, AL
Expertise:Intermediate
Verified Purchase:Yes
I really enjoy my new buds! I prefer them to the previous style of buds. The audio quality is nice and their battery life is alright too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Becky
from Akron, ohio
Expertise:Intermediate
Verified Purchase:Yes
Love these earbuds but when the phone speakers cut in and out, so do the earbuds! Frustrating!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rudy
from NY
Expertise:Expert
Verified Purchase:Yes
So far so good. Sounds amazing with many additional features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lene
from L.A
Expertise:Intermediate
Verified Purchase:Yes
Sound is great...but the fitting is not so secure...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Kneegi
from Savannah, GA
Expertise:Intermediate
Verified Purchase:Yes
These are extremely comfortable and fit well. They also fit snugly without feeling loose in the ear. Long battery life and great sound quality. Noise cancelling isn't the best on the market but still good enough to put any background noise in the background.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US