Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,449 Reviews)
Rating breakdown 13,449 reviews
5 Stars
9,182
4 Stars
2,196
3 Stars
951
2 Stars
526
1 Star
594
77%of customers recommend this product.
(
3,497 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Preston
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
I think the 2 pro was a better product. Pro 2 has a better sound and seem to fit better.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 26, 2024
Hi there Preston, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be to have a brand new device that is not meeting your expectations for overall quality and fit. We have provided a link to an article to help you with the audio quality and fit of your earbuds. We have also provided a link to the full device manual to help you adjust the audio settings to align to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
NOT BETTER THEN THE PRO BUDS I HAD.. LESS COMFY
on September 24, 2024
Posted by: PK BEAR
from Ma
Verified Purchase:Yes
i like my pro buds better. they fit better in my air
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, September 26, 2024
Hi PK BEAR, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the comfortable and secure fit of your earbuds are to you every day. We have provided a link to an article to help you with the placement, another link to a video to help you change the ear tips to a different size to help you with the fit. We also recommend performing a fit test with your earbuds in your ears and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Silvano
from CA
Expertise:Expert
Verified Purchase:Yes
Great sound, they fit well and just working on getting used to the controls compared to my older model ones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: All things Samsung
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
Much better sound than Galaxy Pro2 and battery life. Better equalizer. Noise cancelling is great and I like that I can adjust the ambient noise. Perfect pairing with my Galaxy S23 Ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: squint
from San Carlos, CA USA
Expertise:Intermediate
Verified Purchase:Yes
These buds work very well for their main purpose.
The only drawbacks I have noticed: 1) Noise cancelling does not block out wind. I haven't figured out how to muffle the wind. 2) Three clicks for rewind 30 seconds only works on Audible, but not on YouTube or Spotify. It performs differently on different apps. 3) I still get frustrated while hiking I just want to see what time it is, but I get all kinds of junk, like notifications, text messages and assorted data, but all I want to see is the time.
The only drawbacks I have noticed: 1) Noise cancelling does not block out wind. I haven't figured out how to muffle the wind. 2) Three clicks for rewind 30 seconds only works on Audible, but not on YouTube or Spotify. It performs differently on different apps. 3) I still get frustrated while hiking I just want to see what time it is, but I get all kinds of junk, like notifications, text messages and assorted data, but all I want to see is the time.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Marcell
from Spokane, Washington
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds3 Pro are great earbuds with amazing sound quality and good noise cancelation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carolyn
from Chicago Il
Expertise:Intermediate
Verified Purchase:Yes
For the most part they are very comfortable. I like the design. The white pair hasn't made my ears itch like all the others do. They sound great as long as you don't use the ANC its the worse, the piercing sound around electronics, bad bad static I can't use that setting whatsoever. Samsung has to get that together.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 pro definitely worth the upgrade!
on September 25, 2024
Posted by: Mdot
from Pittsburgh Pa
Expertise:Expert
Verified Purchase:Yes
I didn't like the stem style at first. Now I realize the fit is way more comfortable than the buds 2 pro. They sound way better also. A+ Samsung!
Value
5
Written by a customer while visiting Samsung US