Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,454 Reviews)
Rating breakdown 13,454 reviews
5 Stars
9,186
4 Stars
2,197
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Indianapolis
Expertise:Intermediate
Verified Purchase:Yes
Hermosos y buena calidad de audio. Esperaba algo mas de fuerza en el volúmen pero quizas lo mejoren con actuaciones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: MAdera
from Tx
Expertise:Beginner
Verified Purchase:Yes
Buen sonido muy envolvente se ajustan bien en la oreja
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Fort Wayne, IN
Expertise:Expert
Verified Purchase:Yes
Wind noise is unbearable. I can sometimes not even hear the music. It is not this loud on other headphones I have used. Also, I have tried all 3 sized ear pieces, and none of them register a "good Fit" with the fit test.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 25, 2024
Hi Jack Dawson, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important the ideal fit is to you every day. We have provided a link to an article to help you troubleshoot the fit of your earbuds. We have also provided links to an article to help you with the ANC setting and to the full device manual to align all of the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Steve I
Expertise:Intermediate
Verified Purchase:Yes
They're mid tbh. I can't quite get them to stay in my ears no matter what size I use, and the gestures for control are dumb. Pinch? Squeeze? No thanks. Give me taps back.
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there Steve I, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand that these redesigned earbuds can take some time to adjust to with the gestures and motions are different. We have provided links to help you with the fit, and to the full device manual to help you adjust any settings to align to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance with any frustrations you may be experiencing with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sugar Land Don
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Sound is amazing. I use these primarily when I travel to block the plane noise and listen to shows on my tablet. I upgraded from the Galaxy Buds2 and what a difference. The noise cancellation and sound quality is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ghost
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Needs better ear buds...they tend to slip out when working out. Buds Pro 2 didn't have this issue when I had them
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Sarasota FL
Expertise:Intermediate
Verified Purchase:Yes
I love how they stick in my ear. Sound quality is great. Noise cancelation is great. Battery life is very poor 😢
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Drew
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds. Tried 4 different one from skull candy to beats and samsung are best sounds best noise canceling.. bassiest I found they are worth the extra $ for the quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US