Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,450 Reviews)
Rating breakdown 13,450 reviews
5 Stars
9,183
4 Stars
2,196
3 Stars
951
2 Stars
526
1 Star
594
77%of customers recommend this product.
(
3,497 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Steve Zen
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
I like them very much except for how sore my ears get from. Wearing them? I love the features. They work great, let my ears hurt.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris w
from Longview wa
Expertise:Intermediate
Verified Purchase:Yes
Great earbuds!! The sound quailty and sound canceling are phenomenal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: StLouis Guy
from Swansea Il
Expertise:Expert
Verified Purchase:Yes
Great Noise Canceling , Good fit better sound than my Sony
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Gloria
from South Florida
Expertise:Intermediate
Verified Purchase:Yes
Very comfortable in your ears, the sound is excellent.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Vivi
Verified Purchase:Yes
Everything is fine but this earbud is hurting my earlobe
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there Vivi, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not comfortable for prolonged wear and usage. We have provided a link to an article to help you with the placement of your earbuds, and recommend doing a fit test with your earbuds when you have them in your ears and connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: rdgrossman
from New Jersey
Expertise:Expert
Verified Purchase:Yes
These sound somewhat better than the Pro 2 earbuds, but I can't seem to get a good fit - I have tried all 3 sizes and none pass the "good fit" test in the app. The touch controls are also tricky, and for the slight improvement in sound, I don't think it was worth it. I find myself reaching for the older Pro 2's more often.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 25, 2024
Hi there Rdgrossman, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how importan an ideal fit of your earbuds are to you on a daily basis. We have provided a link to an article to offer additional assistance with the placement for that secure fit. We have also shared a link to the Samsung Support Team if the matter of the fit continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Luke
from Chicago, Il
Expertise:Expert
Verified Purchase:Yes
Great for truck drivers, noise canceling is so good that no one knows I'm driving. I also tested them while using lawn mower and they performed amazingly!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ones
from Chicago
Verified Purchase:Yes
The best earbud i ever owned. The noise cancelation feature is top notch and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US