Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,450 Reviews)
Rating breakdown 13,450 reviews
5 Stars
9,183
4 Stars
2,196
3 Stars
951
2 Stars
526
1 Star
594
77%of customers recommend this product.
(
3,497 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Saul
from San Francisco
Expertise:Expert
Verified Purchase:Yes
The very best and simpy worth every penny i paid for them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alysia L
from Fresno, CA
Expertise:Intermediate
Verified Purchase:Yes
Not really a fan. The ear buds are uncomfortable, fall out easy and I never could get them connected to my PC. I returned them back to the company
No, I would not recommend this to a friend.
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there Alysia, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it can be with your device being so new and not aligning to your expectations and needs. We are always happy to help our customers troubleshoot any aspect of their device that is not meeting their expectations and have links below to help with the connection to your devices. We have also shared a link to the Samsung Support Team if you have questions or are interested in exploring options available for earbuds that align to your preferences. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Buds3 Pro silver are a step beyond past models.
on September 23, 2024
Posted by: Jon B
from Indianapolis, IN
Expertise:Expert
Verified Purchase:Yes
I have had the buds 2, buds 2 pro and now these and the best by far in comparison.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: matisimo87
Verified Purchase:Yes
Please please please update these so the lights flicker more or flash with the music if possible! Otherwise I like these so far, love being able to adjust the volume of my music. The translation feature is great, just need to add a few languages(Albanian, Kinyarwanda, Swahili to name a few) Having issues with the fit, but been trying to find one that works for me!
Written by a customer while visiting Samsung US
Posted by: Justbugme
Expertise:Intermediate
Verified Purchase:Yes
Although I have had them a week, the noise cancelation works great! the adaptive feature is a very nice touch as well. I am still learning what all I can do and am looking forward for mor usage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
from Arizona
Expertise:Expert
Verified Purchase:Yes
Overall these are good earbuds. The major issue I have with them is that the plastic is EXTREMELY slipperly - bothon the buds themselves and the case. This will result in a lot of drops. Samsung should have known better than to make something that has no grip/texture to it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: M OK
from Clermont FL
Verified Purchase:Yes
Finally galaxy buds that fit my ears! Sound quality is awesome, anc is great and easy to use. I have zero complaints 👌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Frank P
Verified Purchase:Yes
Overall, great device. Nice sound, nice build quality. I like the lights as well. I also like the new design,
It adds a fresh element to what was already a great product. There are also many settings in the wearable app to customize the sound and experience while using these new galaxy buds. Overall I would recommend these
It adds a fresh element to what was already a great product. There are also many settings in the wearable app to customize the sound and experience while using these new galaxy buds. Overall I would recommend these
Written by a customer while visiting Samsung US