Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,450 Reviews)
Rating breakdown 13,450 reviews
5 Stars
9,183
4 Stars
2,196
3 Stars
951
2 Stars
526
1 Star
594
77%of customers recommend this product.
(
3,497 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Sound is fine, fitment meh, upgrade - no IMO
on September 23, 2024
Posted by: BENM
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
Honestly, they're not as comfortable as my Galaxy Buds2 Pro. The microphone doesn't work all the time when connecting to my PC or even my Galaxy S23 Ultra.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there BENM, we appreciate you sharing your thoughts about your Samsung Galaxy Bud3 Pro with us. We completely understand how frustrating it is to have a new device that is not meeting your expectations. We have provided a link to an article to help you with the fit of your earbuds and recommend performing a fit test with your earbuds. For the microphone, we have provided a link to an article to help you with the call settings and features. We have lastly shared a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jimmy
Expertise:Expert
Verified Purchase:Yes
I have owned all of the pro headphones and still, they can't seem to get the fot righght... the earbotes fall out of your ear, and there is never a good seal..
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 24, 2024
Hey Jimmy, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how vital the secure fit of your earbuds is to your prolonged wear and usage every day. We have provided a link to an article to help you with the placement, and another to a video to change the ear tips for the size that best fits for your ears. We also recommend performing a fit test with your earbuds connected to the Samsung Support Team. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like assistance. Thank you for b eing a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Altarda
from Dallas, Texas
Expertise:Expert
Verified Purchase:Yes
Excellent audio performance, elegant design and comfortable in the ears
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: RaVone W
from Louisville, KY
Expertise:Intermediate
Verified Purchase:Yes
Wow!! The sound quality is next level.🔥🔥🔥🔥🔥🔥🔥
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Update For Samsung Faithful
on September 23, 2024
Posted by: SAMMY_Vargas
from Alabama
Expertise:Expert
I actually like the design and for my ears the pro 3 are much comfortable than the pro 2. I also think the touch controls on the stems or "blades" are intuitive and again way better than guessing where to touch the Pro 2.
Sound quality of you have a Samsung S24 or other phone with Samsung new lossless codec is clear through the mid with adequate high end but a bit punchy on the lows, that's consistent with Samsung's buds across the line. If you don't have a Samsung phone or tablet there are better buds out there
The spatial tech works well but is a bit gimmicky still. AI live translate is cool but dont depend on it. Got about 1 out of 5 words wrong translating Japanese to English and was a bit worse with Spanish.
Voice controls are good if that's your thing still like to push buttons personally. Google needs to get Assistant/Gemini resolved but Bixby is surprisingly useful if you live in Samsung's Ecosystem.
ANC is ok to adequate if you have never used a Sony or Bose product you won't notice the difference. The dynamic ANC is actually pretty good and I hope gets improved with some future updates.
The rest of the Galaxy AI stuff is there...
The case has the pairing button on the bottom which is fine unless you got the Samsung Carabineer Hard Case freebie. The buds case is a TIGHT squeeze to get it in those and then you can't pair the buds to anything. I broke both cases hinges trying to force the buds case out because I stuck them in right away. Dumb design by Samsung on the outer heavy duty case!!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jelly
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Good features but buds live had better battery life for my use :(.
I with it had a better battery life to go along with such good noise canceling and translation features. (I personally liked not having the stem).
I with it had a better battery life to go along with such good noise canceling and translation features. (I personally liked not having the stem).
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Earbuds with more room for improvement
on September 23, 2024
Posted by: Amine B
from Green Bay, WI
Expertise:Intermediate
Verified Purchase:Yes
Quality of sound is great, I still have to try AI features yet. However, I wish there were more features to support Windows computers and hearing aid and/or ear pressure relief for frequent flyers.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Michael
from Pennington Gap, Virginia
Expertise:Intermediate
Verified Purchase:Yes
I can't express how impressed I am with these. The sound is amazing and the fit i love.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US