Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,450 Reviews)
Rating breakdown 13,450 reviews
5 Stars
9,183
4 Stars
2,196
3 Stars
951
2 Stars
526
1 Star
594
77%of customers recommend this product.
(
3,497 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Bradley V
from Suffolk VA
Expertise:Intermediate
Verified Purchase:Yes
The shape, design, and feel are fantastic. Voice controls are great, and that is where it stops. The noise cancellation is not on the same level as the Pro 2. You have more control over it, but it still falls short from the Pro 2. For example, say you are mowing or weed eating. The noise cancellation will struggle to work properly and will click as the sound increases or decreases consistently. Sound quality may be a very small step up from the pro 2, however, if you already own the 2, then it is not worth the money to upgrade.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there Bradley V, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ANC setting is to you during a range of activities. We would love to help you troubleshoot this feature to ensure it operates as intended. We have provided links to a few resources below to help you including an article, and the chat function to the Samsung Support Team. We appreciate you being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jase
Verified Purchase:Yes
So far my favorite Samsung earbuds. Like them better than the Buds 2 pro. The design and oval eartips make the buds almost disappear into my ears, I barely notice they are there. Sound quality is very good. Happy with purchase.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Cjnofear
from FL
Expertise:Intermediate
Verified Purchase:Yes
Should have left the same tap control on buds 1 n 2, but the sound and fit are much better. The pinch and slide is a mess. Thought about returning them but the voice control works wonderfully so it's a go. Round the top more and re-introduce the 1 tap 2 tap etc control that was more efficient.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Endeavor
from Yonkers, NY
Expertise:Intermediate
Verified Purchase:Yes
Excellent earbuds. Fit and sounds great. Long lasting battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kirt S
from Celina OH
Verified Purchase:Yes
Galaxy Buds3 Pro are a significant improvement over the Buds2 Pro. Much better fit. Noise cancelling and sound quality show improvement too.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Davis Snk
from Houston
Expertise:Expert
Verified Purchase:Yes
They are ok for me. The noice cancelling could be better. Not the most comfortable.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
WOW what difference! No more ear infection
on September 23, 2024
Posted by: Samsung fan
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Have you ever wanted to have a earphone that doesn't feel and is not causing you discomfort and ear infection? The Buds3 Pro are that and more! Has a way better sound than the buds2 or previous generation, and they are not creating on me the ear infection that the buds2 were well known to do. Also, the new shape of the buds3 Pro is allowing you to have more control of the functions, and more balance weight than previous models. I am a samsung fan and this Buds3 Pro are the best!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jc34
from New Mexico
Verified Purchase:Yes
I had the galaxy buds 2 pro. They hurt my ears to wear for long period of time. But the Galaxy buds 3 pro wow they are so comfortable and fit perfectly in my ears. Im in love with them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US