Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,449 Reviews)
Rating breakdown 13,449 reviews
5 Stars
9,183
4 Stars
2,196
3 Stars
951
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
It hurts my ears as it doesn't fit my ears perfectly
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there Nishant, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new set of earbuds that are not comfortable for prolonged wear and listening. We have provided a link to an article to help you with the placement of your earbuds, and recommend a fit test be performed when you are connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if these resources do not help you find the comfortable fit you are seeking. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Xanasazi
Expertise:Intermediate
Verified Purchase:Yes
Gonna be honest here and say I don't like them very much. I've had every pair of galaxy buds so far and these are just barely above the galaxy buds live. I think the ANC is not as good as the last buds pro and these are just worse in every functional way. It's super annoying to put the buds back into the case. It's also very annoying to use the touch features. Whoever thought going from one finger access to needing two fingers should be fired. Who wants to use two fingers to control the ear buds? pinching? it's literally a downgrade in functionality.
No, I would not recommend this to a friend.
Features
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 24, 2024
Hello Xanasazi, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand that the change from tap to pinch functionality will take some adjustment time. With regards to the ANC setting, we have provided a link to an article to help you with this setting, and one to the full device manual to help you adjust the settings to align to your needs. We have lastly shared a link to the Samsung Support Team if you continue to experience frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So much better. Yes blades.
on September 23, 2024
Posted by: Jgtabs
from Los Angeles
Expertise:Intermediate
I upgraded from the galaxy buds pros and I'm so glad I did. I'm actually appreciative of the airpod similar design because the airpods always fit so much better and seamlessly than the buds pros. I absolutely hated the buds pros. They didn't fit right and kept falling out, were heavy and awkwardly bulky, and unlike their predecessors, they didn't come with different sized wing tips to help them stay in the ears. Now I don't have to be an isheep and can remain with my galaxy devices without having to get airpods. Good choice samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Danny
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
They have a great fit and simple controls for everyday use. Highly recommend for anyone looking for a great pair of headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jude
from St Augustine, FL
Expertise:Expert
Verified Purchase:Yes
So far, so good. These sound the best of all earphones to date. Hopefully they will last.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Ray L
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Love the quality that these headphones buds produce.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Sierra Vista, AZ
Expertise:Expert
Verified Purchase:Yes
Great sound, fit well, good looking, haven't exactly figured out how to control them very well, batteries charge fast but don't last long enough to to watch movies on a long flight.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Erik C
Expertise:Expert
Verified Purchase:Yes
Love the features of voice commands, the touch to the devices and the clarity. Now weird thing I notice is when I push the buds a bit more inside my ear it makes a really loud screech sound, even though nothing is playing on the buds. Sort of annoying.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US