Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,449 Reviews)
Rating breakdown 13,449 reviews
5 Stars
9,183
4 Stars
2,196
3 Stars
951
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: mlchurch
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
These are great earbuds. They work well. I think I prefer the fit of my galaxy buds pro 2 better though.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: C lym
from Madison WI
Expertise:Expert
Verified Purchase:Yes
I don't know how to wear them. The right one doesn't charge right and they only last 5 hrs
Features
5
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 24, 2024
Hi there C lym, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot any aspect of your earbuds that are not operating as expected or intended. We have provided a link to an article to help you with the fit, and recommend performing a fit test with your earbuds connected in the Samsung Wearables App. We have also shared a link to an article to help you with the battery, and to reset your earbuds. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: ABCD
Verified Purchase:Yes
Changes to adaptive automatically. Other than that great performance and style.
Written by a customer while visiting Samsung US
Posted by: Ycrt
Verified Purchase:Yes
Not comfortable...................................
Response from Samsung USBy Social Commerce, September 24, 2024
Hey there Ycrt, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit of your earbuds are to you every day. We have provided a link to an article to help you with the fit of your earbuds, and another to change out the ear tips for the size that best aligns to your ears. We also recommend performing a fit test with your earbuds while you are connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Marvin
from Toledo,Ohio
Expertise:Intermediate
Verified Purchase:Yes
Thr only pair of buds that actually stay in the ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Talha
Verified Purchase:Yes
They are pretty better than all the buds before released
Written by a customer while visiting Samsung US
Posted by: David W
from Menomonie WI
Expertise:Expert
Verified Purchase:Yes
One of the most comfortable earbuda I've worn. Great sound and amazing transparency mode.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mordaunt
Verified Purchase:Yes
Excellent sound, nice noise canceling, nice fitting
Written by a customer while visiting Samsung US