Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,449 Reviews)
Rating breakdown 13,449 reviews
5 Stars
9,183
4 Stars
2,196
3 Stars
951
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Oreo
Expertise:Intermediate
Verified Purchase:Yes
It doesn't fit well like Buds2 pro. It gets in the way of my earrings and I'm having to push it into my ear every minute. I'm not enjoying it at all. But it's very clear when on the phone.
No, I would not recommend this to a friend.
Design
2
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Oreo, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the ideal fit of your earbuds are to you everyday, and we would love to help you troubleshoot this experience. We have provided a link to an article to help you with the optimal placement of your earbuds, and recommend following up with a fit test performed in the Samsung Wearables App. We havelastly shared a link to the Samsung Support Team to offer additional assistance with your earbuds or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Brandon
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
I absolutely love these new Galaxy Buds3 Pro's! The ease of controls via the buds themselves is flawless. The sound quality is amazing, along with the noise cancellation. The fitment and comfort is much better than the Buds3 Pro's. They were too bulky, and irritated my ears. Not these! Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: sanmanbob
from Tampa FL
Verified Purchase:Yes
So far so good, still learning, they haven't fallen out yet.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Byron
Verified Purchase:Yes
Upgraded from the Buds 2...same great sound with better fit and new voice control for convenience.
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality headphones. Comfortable and stylish to wear. Differing listening modes that offer good variety when working on different tasks.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Simple
Verified Purchase:Yes
It's not a great one.. somehow the voice was getting dropped all the time I was on a call. I could not hear and the person on the other side had same issues. Also I didn't find it comfortable to use ..
Features
2
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Simple, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important your earbuds are to you every day for your favorite music and phone calls. We have provided a link to two different articles to help you with the connection and call features of your earbuds. We have also shared a link to the Samsung Support Team if you have questions or continue to experience frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Marc r
Verified Purchase:Yes
Sound quality is amazing
Fits in my ear without falling out
Fits in my ear without falling out
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Vicki
from Sheboygan wi
Verified Purchase:Yes
I love how u can play the music w your voice. Fits comfortably in your ear and won't fall out
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US