Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,451 Reviews)
Rating breakdown 13,451 reviews
5 Stars
9,184
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Sounds amazing when they don’t fall out your ears!
on September 19, 2024
Posted by: MAV3RICK
from New Orleans, LA
Expertise:Intermediate
Verified Purchase:Yes
Would have given them 5 stars, but no matter what tips I use, I can’t seem to get them to stay in my ears. Granted, this is only when I’m actively moving around. However, not actively as in running a marathon, just basic walking and talking. I have no problems sitting down playing games or watching a movie, etc. Aside from that, they sound great! I can feel the bass down my spine as if the sound was literally surrounding me. Let’s just get the tips fixed and you’ll have the near perfect earbuds IMO.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Christian
from California
Expertise:Expert
Verified Purchase:Yes
These work great! Those only issue I have is the grey case paint is rubbing off from being in my pocket. Everyone I talk to all say that the quality of the call is fantastic. I have all of the previous buds, and these are by far the best!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Alex
from San Francisco, California
Expertise:Intermediate
Verified Purchase:Yes
Fantastic Galaxy Buds3 Pro. Easy setup. Clear sound. I love them.
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cliff
from West Chester, Ohio
Expertise:Intermediate
Verified Purchase:Yes
So far, that sounds great to me. You just have to get the sound quality right.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Alex
Expertise:Intermediate
Verified Purchase:Yes
Like the sound and the functionality of seamlessly switching between 2 cellphones
Value
3
Written by a customer while visiting Samsung US
Posted by: Xavier
Verified Purchase:Yes
The noise cancellation on these buds are definitely the best so far.
Written by a customer while visiting Samsung US
Posted by: Wizaro
from Bismarck, ND
Verified Purchase:Yes
An improvement from the previous buds. The new design fixes the issue of them falling out all the time which is the best reason to upgrade. Overall a great improvement from the previous buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Scooby Doo
Verified Purchase:Yes
The design did not fit well within my ear. Would prefer a version that can better secure to the ear itself.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 20, 2024
Hello Scooby Doo, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not aligning to your expectations. We have provided a link to an article to help you with the placement of your earbuds, and recommend performing a fit test with your earbuds while connected to the Samsung Wearables App. We have lastly shared al ink to the Samsung Support Team if you continue to have this experience and would like additional assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US