Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Memphis, TN
Expertise:Expert
Verified Purchase:Yes
Not usually a review given person but I loved them the day I got them and haven’t stopped using them since. I love that I don’t have to touch them to stop, play, or skip a song and can just say the command. The sound quality is perfect but the only thing I have a issue with is the voice commands, I have to repeat them depending how loud my environment is and it’s irritating sometimes but they work pretty well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shah
from Texas
Expertise:Expert
Verified Purchase:Yes
I'm very unhappy with earbuds. They do not stay in the ear. Too touch sensitive. They are painful after a few hours. I wish I didn't trade in my old ones.
No, I would not recommend this to a friend.
Features
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 19, 2024
Hi there Shah, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important a comfortable fit of your earbuds is to you every day for prolonged use. We have provided a link to an article to help you with the ideal placement for the fit. We also recommend doing a fit test with your earbuds when connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this matter persists or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4
Buenos
on September 18, 2024
Posted by: Larubia36
Los compre hacen dos semana y me llegaron hoy mis audífonos. Le doy 4 estrellas porque no me vino las gomas de los audífonos y estoy llamado para notificarlos y no me contesta samsung. Como puedo conseguir mis gomas para poder cambiarlos ya que los que viene son muy grande. SI ESTA MAL TRADUCIDO EN INGLES ES QUE USE GOOGLE TRADUCTOR
I bought them two weeks ago and they got my headphones today. I give it 4 stars because I didn't get the headphone gums and I'm called to notify them and Samsung doesn't answer me. How can I get my rubber so I can change it since the ones that come are very big? IF IT IS WORLD TRADUCTED IN GENLES IS USE GOOGLE TRADUCTOR
I bought them two weeks ago and they got my headphones today. I give it 4 stars because I didn't get the headphone gums and I'm called to notify them and Samsung doesn't answer me. How can I get my rubber so I can change it since the ones that come are very big? IF IT IS WORLD TRADUCTED IN GENLES IS USE GOOGLE TRADUCTOR
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely a beautiful upgrade from prior version
on September 18, 2024
Posted by: Vincent
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Amazing acoustics, well fitting and convenient....
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Deborah G
Verified Purchase:Yes
Love love love my new buds ,fit my ear perfectly and stable
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: RootP
from Chicago, IL.
Expertise:Intermediate
Verified Purchase:Yes
Perfect design. Stays put and less haggle. I like the shape, the color coding and the light bars on the stems. This is one cool gear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ajay
from Texas
Expertise:Expert
Verified Purchase:Yes
Just a good piece of equipment I have from Samsung. Pairs well with everything and is excellent for the gym environment.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
After new set sent in for repair, much happier.
on September 18, 2024
Posted by: Ken C
from New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
After waiting the extra month to get the preordered set. I got to use them for about 30 minutes with the right side bud constantly giving a cracking and popping sound until it gave a big pop and then it just gave a constant hissing/static sound. I had to send the new buds into be repaired after only 30 minutes of use. Once I got the replacement back after almost 2 more weeks. The new set work and sound great. I really like the voice control option.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US