Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: JHAN
from Los Angeles
Verified Purchase:Yes
These r excellent! The noise canceling, you really cant hear other loud distractions. Sounds were good and they dont fall out of my ear. The AI feature that you can speak to is convenient too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Winston
from New York, NY
Verified Purchase:Yes
The audio is a improvement over the 2's but the ANC seem to not fully work correctly when using these to listen to audio books in the NYC subways. Its hard to explain but even with Full ANC on not the adaptive or lowering the levels the right earbud for me seem to like blip off every so often when in the Subway.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Response from Samsung USBy Social Commerce, September 19, 2024
Hi Winston, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you have found the audio to be enhance from prior versions. We would love to help you troubleshoot the ANC feature of your earbuds and have the best experience possible with your device. We have provided a link to the Samsung Support Team below to help you troubleshoot this matter and review any options available to resolve this experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Biscuit
from NYC
Expertise:Expert
Verified Purchase:Yes
Sound quality is awesome. Loving the styling and the ambient lights.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent sound quality, mediocre fit & finish!
on September 18, 2024
Posted by: Shuk
from Greenwich, CT
Expertise:Expert
Verified Purchase:Yes
Above average sound quality, but below average fit and finish!
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 19, 2024
Hey there Shuk, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the enhanced audio quality and listening experience with your earbuds. We would love to help you get an ideal fit to maximize your usage of your new device. We have provided a link to an article to help you with the ideal placement of your device, and another link to a video to change out the ear tips for the best size for you. We also recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if these resources do not help you resolve this experience and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Chris
Verified Purchase:Yes
They work incredibly well! Great sound and fit. Would recommend to everyone.
Written by a customer while visiting Samsung US
Posted by: Iceman
from Decatur, Ga
Expertise:Expert
Verified Purchase:Yes
I love them. They are great. I wish they had MagSafe.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Staybroke
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great sound for music. People i call can hear me clearly. Glad I got the pro version.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cathy
Expertise:Intermediate
Verified Purchase:Yes
I think comfort to me is as important as the sound capability. On both counts they knocked it out of the park. Then there is all the app options ! Love, Love , Love the design and everything else about them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US