Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Phillip Z
from San Antonio, TX
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great. Ear tips are inconsistent to switch out and will result in tearing.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Tony
from USA
Expertise:Expert
Verified Purchase:Yes
loving these new headphones. been wearing to them to the gym everyday
Written by a customer while visiting Samsung US
Customer Rating
5
The best
on September 18, 2024
Posted by: Lovthese
Amazing 1 love them incredible sound experience Thanks all at samsung peace.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Symsoul
from Vancouver, WA
Expertise:Intermediate
Verified Purchase:Yes
Great sounding earbuds with a familiar form (ahem) to improve use. While I miss the previous generation's great fit, these are a noticeable step up in almost every way.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Much better than the previous version. No "cut-outs," good sound
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Cynthia
from Phoenix
Expertise:Intermediate
Verified Purchase:Yes
A slight improvement but not enough. It kept on falling out
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there Cynthia, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important the fit of your earbuds are to you for a range of activities. We have provided a link to an article to help you troubleshoot the placement of your earbuds, and recommend performing a fit test while connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Jeff G
from Pompano Beach,Fl
Expertise:Intermediate
Verified Purchase:Yes
I have returned the buds 3 pro. The volume controls were very difficult to adjust on the stem.In regards to sound quality is sounded very staticky at peak volume.The maximum volume that you get with these is essentially half of what you get with the buds pro 2. Also the buds pro 2 has better noise reduction and sound quality.
Performance
1
Design
3
Value
4
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there Jeff G, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot any frustration you are experiencing with your device and maximize your experience with your new earbuds. We have provided a link to an article to help you with the audio quality of your earbuds. We have also shared a link to the full device manual to help you with the settings and features to help you align them to your preferences and needs. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Daytona Beach, FL
Expertise:Intermediate
Verified Purchase:Yes
Awesome sounds and stability. These buds are a game changer. They stay in place and provide while providing excellent sound. I love the feature that it automatically lowers the volume when you speak so you can have a normal conversation. So far I'm impressed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US