Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: JerMak
Expertise:Expert
Verified Purchase:Yes
Almost perfect, just need to come up with better tips
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Donald
from Michigan
Expertise:Beginner
Verified Purchase:Yes
The sound is so good. So nice and clean with awesome bass.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TheF15Mechanic
Verified Purchase:Yes
These buds are huge improvement over my Buds 2 Pro. The voice controls are the best feature. Overall the sound quality has a slight improvement but very noticeable.
Performance
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best galaxy buds ever! You won't regret it!
on September 17, 2024
Posted by: Anonymous
from Bergen County, NJ
Expertise:Intermediate
Verified Purchase:Yes
I switched from original galaxy buds to the galaxy buds 3 pro and couldn't be happier. The sound is phenomenal, ease of programming them to fit your needs is a wonderful feature and it's ability to integrate Galaxy AI into a conversation using interpreter is amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ben H
from Colorado Springs, CO
Expertise:Intermediate
Verified Purchase:Yes
These ear buds have been great day 1. They fit super comfortably and stay in place during heavy gym workouts. The sound has been fantastic as well as phone call quality. Would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angie
Verified Purchase:Yes
These new galaxy buds work well and they look great. Traded the airpods in for these and it was a good choice
Written by a customer while visiting Samsung US
Posted by: Sean H
from Rapid City, South Dakota
Expertise:Intermediate
Verified Purchase:Yes
The clarity of the audio is excellent, and definitelya step up from the previos model.
The noise cancellation and ambient sound is absolutely trash when compared to the Buds2 pro though.
The silicone/rubber ear pieces do not stay put very well, and fall out very easily after having been in my ears for a few minutes.
If I sweat at all, I can not get the ear buds to stay in my ears at all. Samsung needs to redesign the cones or what ever you want to call them, because they are absolutely terrible. You also cant use most other aftermarket/other brand's ear inserts, because these have a completely different attachment.
Samsung really blew their chance at delivering a solid product here. They look amazing and are very light/comfortable, but the fact they don't stay in your ear and have hardware/software issues making the noise reduction worthless... is a very hard thing to get over.
Worth 100-150 with how it is now. But needs more support and better ear inserts/cover/cones (or what ever rem you want to use for the rubber parts)
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there Sean H, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot the fit of your earbuds. We have provided a link to an article to help you with the ideal placement, another to a video to help you change the ear tips to the additional ones included with your device. We have also provided a link to the full device manual to help you with the ANC setting and align the audio quality to your preferences. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tim M
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
Best wireless earbuds I've owned. Great sound quality and the ambient noise modes work well. They're very comfortable to wear and feel secure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US