Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Benjamin
from Texas
Expertise:Expert
Verified Purchase:Yes
I really love my buds pro 3, The fitment and the clarity of sound that comes out of my buds are awesome. So simple to use and the comfort of wearing them almost all day is incredible. They don't hurt my ears not one bit. Definitely wont miss my buds pro2.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J Zabala
from New York, NY
Verified Purchase:Yes
The Galaxy Buds 3 Pro are an excellent new entry to the Galaxy Buds family. They have great sound, amazing active noise cancellation and good call quality. Upgrading from the Galaxy Buds 2 Pro to the Galaxy Buds 3 Pro was a learning curve as I was accustomed to using 1 finger to control my buds, but the Buds 3 Pro require 2 fingers to properly control the stem inputs. Where I could use only my index finger to Play/Pause/Skip tracks with a simple tap, I now use my index finger to hold the stem in place and my thumb to control the buds.
Despite this the Buds 3 Pro offer much more control from the stem than the Buds 2 Pro offered. Along with your standard Play/Pause/Skip/Previous controls I'm also able to adjust volume and level of the ANC.
Overall the upgrade was worth it for the better quality and functions
Despite this the Buds 3 Pro offer much more control from the stem than the Buds 2 Pro offered. Along with your standard Play/Pause/Skip/Previous controls I'm also able to adjust volume and level of the ANC.
Overall the upgrade was worth it for the better quality and functions
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Joseph
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
Very good, I love how comfortably they fit and the Samsung Wearables app is extremely helpful in allowing me to customize by Galaxy Buds. They have fantastic sound quality and voice recognition for any situation.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
Excellent! Fit and finish is great would buy again.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DeTazz
from Mississippi Gulf Coast
Expertise:Expert
Verified Purchase:Yes
Love them so much. They fit comfortably in my ears and stay put. Still have to get use to the command features. But, I'm in love.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marco C
from San Fernando California
Expertise:Intermediate
Verified Purchase:Yes
I loved the fitting of these new Galaxy buds, also the interactive for volume up and down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Fit - uncomfortable
on September 16, 2024
Posted by: ABH99
Expertise:Intermediate
I have had these for a couple of weeks now. They are so painful even with the smallest tips. I had Galaxy Buds Plus for years and loved them. I was hoping this would be a great replacement. I cannot comfortably wear them for 30 minutes. The sound seems okay but the fit makes it difficult to enjoy.
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there ABH99, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how valuable a comfortable fit of your earbuds is for your prolonged usage and enjoyment. We have provided a link to an article to help you with the placement, and recommend performing a fit test in the Samsung Wearables App for any recommendations on adjustments. We have also provided a link to the Samsung Support Team if this experience continues and you would like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: John RL
from SA Texas
Expertise:Intermediate
Verified Purchase:Yes
Won't stay in ear thoufh i tried each ear plug. Sound is not that great.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 18, 2024
Hi John RL, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love nothiing more than to help you have the best experience possible with your earbuds and achieve the ideal fit. We have provided a link to an article to help you troubleshoot this experience with the fit and find the perfect placement. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to an article to help you troubleshoot the audio quality of your earbuds. Lastly, we have shared a link to the full device manual and the Samsung Support Team to help align your earbuds to your needs and listening preferences. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US