Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
Verified Purchase:Yes
Changing ear tips is a real pain. I gave up and took it to my cellphone provider. It took two techs to make the swap, but not without breaking one.
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Tom Swenson, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important being able to change the ear tips is to getting the ideal fit of your earbuds. We have provided a link to a video to help walk you through this process at your convenience. We have also provided al ink to the Samsung Support Team if you have additional questions about your new earbuds. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Not really good
on September 14, 2024
Posted by: Anonymous
from Florida
Love the color but the it doesn't keep charge for to long
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, September 18, 2024
Hey there Princess Dorilas, we appreciate you shariing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are happy with the color of your earbuds, and we would love to help you with the battery of your device as well. We have provided al ink to an article to help you with the different battery settings and highlight that using the Ambient Sound setting will prolong the battery life over the ANC setting. We have also shared a link to the Samsung Support Team if this experience continues or you would like any additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Ethan D
from Missouri
Expertise:Beginner
Verified Purchase:Yes
So far best yet and noise reduction even near jet engines is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Life is BAD
on September 15, 2024
Posted by: SAROVA
Expertise:Expert
Battery life is very disappointing. I use them at work but they only last 4 hours if that.
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there Sarova, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the battery life of your earbuds is to you every day. We have provided a link to an article about the different features and settings of your earbuds battery, and highlight that the Ambient Sound feature will have the battery last longer than using the ANC settig. We have also provided a link to the Samsung Support Team if you have any additional questions or believe your earbuds are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Poor fitting
on September 15, 2024
Posted by: Jose
from Easthampton Mass
Expertise:Intermediate
Buds sound awesome but fitting is very poor no matter what tips I put in the still won't stay in my ears fitting is horrible
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: NVme
Expertise:Intermediate
Verified Purchase:Yes
These buds are amazing! Once I was able to mess with the settings in galaxy wearable. It was just extremely convenient to have on. Even when around people, I am able to keep them in my ears. I no longer have to take them out to conduct a conversation. With my watch ultra, I am able to change my setting right on my wrist. If I felt like singing with the music. I just change the setting on the spot. So much advancements in technology. If only I can share my other bud with someone for translation purposes. That would be amazing!!! But no...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David
from Cleveland, ohio
Expertise:Intermediate
Verified Purchase:Yes
Great sounding headphones and they are very comfortable! I like them because of the sound, battery life and the fact they stay in my ear. Call quality is good too! I have two pair! Needed white and silver, plus I got good trade in offers for my older buds! I love that about Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Steve Moody
from California
Expertise:Intermediate
Verified Purchase:Yes
I am very impressed with these new buds! Sound quality is great, fit is great. My only issue is the pinch and slide that you need to do to start and stop play, answer or end a call. I'm pinching sliding doing everything and nothing or not the command I was trying for! I still would highly recommend these Pro Buds 3.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US