Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,452 Reviews)
Rating breakdown 13,452 reviews
5 Stars
9,185
4 Stars
2,196
3 Stars
952
2 Stars
526
1 Star
593
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Peteoscar
from New Jersey
Expertise:Beginner
Verified Purchase:Yes
Very good the sound is amazing, i recommend 💯 easy to used
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Who cares
from Ct
Expertise:Expert
Verified Purchase:Yes
I work in a noisy environment and I think the noise cancelation was better on the last pair. These seem to struggle at times like they don't know what to do. The fit is much better with this design. The light is cool.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the immersive experience of your music is during your day and we would love to help you with this experience. We have provided a link to an article to help you with the ANC setting. We have also shared a link to the full device manual to help you understand the settings and best align them to your needs and preferences. We have lastly shared a link to the Samsung Support Team to offer assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
you can volume up and down is really I was missed.
on September 13, 2024
Posted by: Galaxyfan
from Clayton,NC
Verified Purchase:Yes
sound is clear..
design is little strange but looks cool enough for me.
I like most of all is Volume control is on buds. I missed that option for long time. I hope Samsung is keep this Function.
design is little strange but looks cool enough for me.
I like most of all is Volume control is on buds. I missed that option for long time. I hope Samsung is keep this Function.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING!!!
on September 13, 2024
Posted by: MrsOno
from Los Angeles, CA
Expertise:Intermediate
Previously, I have been using the Galaxy Live Buds. They always hurt my ears so I rarely used them. The Galaxy Buds3 Pro are AMAZING!!! They are so comfortable. The automatic switch of noise cancellation is a game changer. When I play music, I feel like Im at my own personal concert. Very pleased with my new buds! :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Brent
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
First pair of Buds and I must say the sound is awesome!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Iska3456
from Brooklyn, New York
Expertise:Expert
Verified Purchase:Yes
Phone calls with the buds are BAD. The other person can hear all the background noise but me.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 17, 2024
Hey Iska3456, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you during your calls every day. We have provided a link to an article below to help you with the features and recommend ensuring the microphone of your earbuds are not obstructed as this can cause distortion. We have also provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Decent upgrade from Buds2 Pro, good sound.
on September 13, 2024
Posted by: mogo
Verified Purchase:Yes
Noticeable upgrade from Buds2 Pro in sound quality.
Much better "ambient sound" mode than before.
Similar fit, the stems don't get in the way.
I noticed a little more low frequencies are passed through in the noise cancellation mode while riding in the car.
Much better "ambient sound" mode than before.
Similar fit, the stems don't get in the way.
I noticed a little more low frequencies are passed through in the noise cancellation mode while riding in the car.
Written by a customer while visiting Samsung US
Posted by: Eric
from Round Rock, TX
Expertise:Expert
Verified Purchase:Yes
Great headphone's but, the placement in the case is not an ergonomic way to replace or remove the headphones. Buds can easily slip and fall. If not rotated correctly they do not fall into place.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US